New surveys show T-Mobile had highest customer satisfaction of all U.S. carriers in 2017

T-Mobile today announced that it won out in a couple of new consumer surveys. T-Mo reports that it came out number one in Overall Customer Satisfaction and Customers: Likelihood to Recommend in surveys conducted by research firm HarrisX. The firm surveys more than 360,000 consumers each year. The HarrisX results show T-Mobile on top in both categories throughout 2017. Verizon finished 2017 … [read full article]

T-Mobile’s fastest 4G LTE network claim met with skepticism by advertising group

T-Mobile likes to tout the speed of its 4G LTE network, often saying that it’s the fastest in the U.S. Recently, though, that claim was met with some skepticism. The National Advertising Division, which is overseen by the Council of Better Business Bureaus, has recommended that T-Mobile stop claiming that it … [read full article]

T-Mobile comes out on top in another U.S. mobile network report

Days after Ookla declared T-Mobile to have the fastest mobile network in the U.S., another report has come out to support Ookla’s claim. Wirefly released its 2017 Internet Speed Rankings today, saying that T-Mobile had the fastest network in the U.S. in the first half of 2017. According to the results of Wirefly’s … [read full article]

T-Mobile partnering with other three major U.S. carriers to form Mobile Authentication Taskforce

Typically when we hear about AT&T and Verizon, it’s because John Legere is mocking one of their new rate plans or some other move they’ve made. That’s not the case today, though. T-Mobile is partnering with AT&T, Sprint, and Verizon to form the Mobile Authentication Taskforce. This group will work … [read full article]

T-Mobile named fastest U.S. carrier by new Ookla report

Ookla, the company behind the popular Speedtest app, today released its 2017 U.S. Market Report on the fastest mobile networks in the U.S., and T-Mobile fared pretty well. T-Mobile has been named the fastest mobile carrier in the U.S. by Ookla. Magenta put up a Speed Score of 23.17, which incorporates the low-end, median, and top-end performance for both uploads and downloads. Ookla suggests that T-Mobile’s smaller … [read full article]

T-Mobile wins all awards in latest OpenSignal report on U.S. networks

Earlier this year, T-Mobile tied for the most awards in OpenSignal’s State of Mobile Networks: USA report. Now the latest report shows T-Mo winning ‘em all. OpenSignal today published the August 2017 edition of its State of Mobile Networks: USA report, showing how all four major U.S. carriers performed when tested by consumers … [read full article]

T-Mobile ending PDP+ insurance requirement for #GetOutoftheRed promotion

UPDATE: T-Mobile has confirmed to me that while PDP+ is no longer required, customers that want to take advantage of #GetOutoftheRed must sign up for a T-Mobile One Plus ($10 per month) or T-Mobile One Plus International ($25 per month) add-on. Two months after its launch, T-Mobile has made a change to its #GetOutoftheRed promotion. Starting August 2nd, T-Mobile [read full article]

T-Mobile comes in a close second in Fastest Mobile Networks 2017 report

Another report on the state of US mobile networks came out today, and while T-Mobile didn’t come out on top, it came pretty darn close. The folks at PCMag today published the 2017 edition of Fastest Mobile Networks, the annual test in which it measures the performance of AT&T, Sprint, T-Mobile, and Verizon’s networks in a number of cities across the country. For 2017, four … [read full article]

T-Mobile offers to pay for Verizon switchers’ phones, two-lines-for-one deal also coming

Yesterday T-Mobile CEO John Legere teased that T-Mo had multiple announcements coming up, and today a couple of them have been made. Starting May 31st, T-Mobile will kick off its #GetOutoftheRed promotion to help Verizon customers switch to T-Mo. Verizon customers in good standing with their carrier can get their iPhone … [read full article]

T-Mobile launches LTE comparison map so you can compare its coverage to the other carriers

T-Mobile has long offered a coverage map so that you can get an idea of what the service will be like in your neck of the woods. Now T-Mo is making it easy to compare its own coverage against those of its competitors, too. T-Mobile has [read full article]

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