We’ve long heard of stories of wireless carriers getting hacked and discovering it too late. This time, however, it’s time to give credit where it is due: T-Mobile was able to catch a cyberattack in progress and shut it down before customer records could be accessed. As reported by Bloomberg, the Un-carrier got to detect suspicious activity. True enough, they caught the cyber criminals before they had … [read full article]
Update (11/27/24 8:18 pm EST): T-Mobile Chief Security Officer, Jeff Simon, released an update regarding the alleged cyber attack. The Un-carrier confirmed that they “detected attempts to infiltrate” the system by bad actors. Fortunately, T-Mobile’s defenses worked as intended and protected “sensitive customer information, prevented any disruption of our services, and stopped the attack from advancing. Bad actors had no access to sensitive customer data (including calls, voicemails or texts).“ You can read the rest of … [read full article]
The rivalry among US carriers has always been pretty strong. It’s very rare for instances when these rival companies work together for the same goal. Recently, however, T-Mobile and Verizon seem to be on the same boat as they are hoping the US government will not award additional spectrum to AT&T. And with that, the two are now working together to stop this. Back in 2017, AT&T decided to build a dedicated network for first responders to … [read full article]
In a sudden turn of events, T-Mobile is now recognized as the carrier with the most number of prepaid customers. The Un-carrier has surpassed Verizon with this achievement. Fierce Wireless earlier gave a report comparing the Q3 2023 earnings of the two wireless carriers. T-Mobile reported having 21,595,000 prepaid customers while Verizon had 21,420,000 in the same quarter. Meanwhile, AT&T remains a distant third … [read full article]
Good news to all Apple users! T-Mobile is expanding their in-store repair services. The best part about this is that this service will extend to customers outside of T-Mobile. As reported by The T-Mo Report, T-Mobile will soon start offering repairs to all Apple customers in their stores with repair services. Even if you’re an AT&T or Verizon customer, you can get … [read full article]
Yesterday, both Verizon and T-Mobile trended on social media for negative reasons. It turned out that there were a number of customers of either carrier who experienced a service outage. Users from either network shared that they are unable to call numbers from rival carriers. As seen on DownDetector, it looks like the issue first started around 12 pm EST. It then peaked hours later, around 5 pm … [read full article]
T-Mobile seems to be rejecting rebate claims for purchases on the Apple Watch Series 7. According to support emails, T-Mobile says there is no such promotion on the Apple Watch. But as reported by AppleInsider, the Apple Watch Series 7 pages on Apple US promote a rebate deal from T-Mobile and Verizon. The promotion shares that customers of either carrier can enjoy a $100 rebate … [read full article]
T-Mobile has never been one to shy away from calling out its competition, and today the carrier decided to focus on Verizon and its recently launched 5G Nationwide network. Neville Ray, T-Mobile’s president of technology, explained today that in order to launch its 5G Nationwide network, Verizon is using Dynamic Spectrum Sharing (DSS) technology to … [read full article]
When T-Mobile finally completed its merger with Sprint, it made commitments for things like “building the world’s best broad and deep nationwide 5G network.” It turns out that another major US carrier took issue with some of T-Mo’s pledges. The National Advertising Division has weighed in on several claims made by T-Mobile about its post-merger network benefits that were challeneged by Verizon. The NAD, a … [read full article]
T-Mobile launched nationwide coverage for its 5G network late last year, and since then it’s been busy expanding that reach with more 600MHz and 2.5GHz spectrum. A new report says that T-Mobile’s effort to grow its 5G coverage is paying off. Today Ookla released its report on the state of US mobile networks as of Q3 2020, and it found that T-Mobile customers spend the most time on a 5G signal of any major US carrier. T-Mo … [read full article]
