T-Mobile, Metro by T-Mobile tops new J.D. Power study

T-Mobile has just landed on the top spot of a survey on Mobile Purchase Experience. As reported by J.D. Power, more than three in ten consumers (or 31%) of customers who purchased mobile service from a network operator in the past three months say that it is not so easy to understand plan features and pricing. And this plays a vital role in consumers’ overall mobile purchase experience. But when it comes to T-Mobile, consumers say that … [read full article]