With Mother’s Day just around the corner, T-Mobile is making it easier to look for a gift. If your mom is on the techy side, you can check out these Mother’s Day deals: Free Apple iPhone 15 with eligible trade on Go5G Next or Go5G Plus Free Samsung Galaxy S24 with eligible trade or when you add a line … [read full article]
For years, T-Mobile has bagged the award for top notch customer service. But unfortunately, things happen that often requires corporate to step in and apologize for such situations. Recently, a TikTok video has gone viral showing a T-Mobile manager who appeared intoxicated at work. The video shows a customer calmly discussing with a T-Mobile store manager in Minnesota over the weekend. The customer came in to get … [read full article]
T-Mobile has a new program for marketers. Through this program, third-party marketers can purchase customer data from T-Mobile, particularly in what apps are being used. As shared by The Verge, the information obtained by marketers is anonymous. Customer data is collected together and pooled according to similar interests and behaviors. This way, companies are not buying the app history of a specific user. … [read full article]
There may be some issues going on with T-Mobile’s internal system. This was earlier reported by The T-Mo Report, who shared an internal document along with first-hand information from employees that some retail locations are having an internal system issue. Apparently, the “Upgrade Dashboard” being used by employees at T-Mobile stores is encountering an outage. As shared, the issue is affecting usual phone upgrades, JUMP/JOD, and “Ship-To” functions. Meanwhile, the direct … [read full article]
As Hurricane Ida continues to wreak havoc over New Orleans and the Gulf Coast region, T-Mobile has released a statement in response to the power outages. T-Mobile shared that their network is around 70% operational across Alabama and Louisiana after the hurricane hit over the weekend. Despite having resumed operations in these areas, some customers may continue to experience intermittent impacts to their voice, text, and data service. But T-Mobile assures the public that their first responders … [read full article]
T-Mobile has released a new statement with regards to the events taking place in Afghanistan, especially for its customers. During this difficult and uncertain time, T-Mobile hopes to be instrumental in helping its customers get in touch with their family and friends in Afghanistan. And in lieu of this, T-Mobile announced that it will be waiving international long-distance charges for calls and texts between Afghanistan and the U.S. This means that all of its customers will get … [read full article]
Days ago, Haiti was struck by a magnitude 7.2 earthquake. The recent report shows that the death toll has reached 2,207 while 344 people have been reported missing. Apart from the devastation of the earthquake, the region dealt with tropical storm Grace, which drenched the land with massive amounts of rain. As a way of helping its customers, T-Mobile has announced that it will be waiving international long-distance and international roaming charges for calls and SMS made … [read full article]
T-Mobile’s 5G network is now available in more Interstate Highway Miles. This comes from new data gathered by Ookla. According to the research firm, T-Mobile’s 5G network is available at 92% of all Interstate miles. Meanwhile, its competitors are at 68% (AT&T) and 51% (Verizon). This report comes at a crucial time when people are getting ready to travel for the summer vacation. And … [read full article]
When it was still trying to get its Sprint merger plans approved, T-Mobile promised that it would be adding more jobs to the company. This was one of the major concerns people had with the merger since they worried it would lead to job loss. But T-Mobile promised that they would add 11,000 jobs by 2024. “This merger is all about creating new, high-quality, high-paying … [read full article]
T-Mobile held its quarterly earnings report today for Q1 2021. And based on the information revealed during the call, T-Mo is seeing significant financial results. One of its advantages over its competition, without a doubt, is its network leadership. Pair this with offering the best value and service, it just goes to show that T-Mobile is a leader in its industry. In the call, T-Mobile revealed that they expect merger synergies to be between $2.8 billion and … [read full article]
