Tag Archives: T-Mobile

Authorities Arrest Fourth Individual Believed to Be Part of Group That Stole iPhones from a T-Mobile Store Last Year

A group of thieves who ended up stealing over $500,000 worth of merchandise from a T-Mobile store in Palm Beach County in July 2024 have already been arrested by authorities.  According to a report from PhoneArena, the group stole packages that had already been slated for delivery. Months after the crime was committed, authorities managed to track … [read full article]

Report: T-Mobile Releasing Two New Plans with $5/Month Discount for Single Lines

It’s common for smartphone carriers to offer a discount to customers who get plans with two or more lines. This strategy encourages users to get more lines so they can “save” more. What this means for single-line users is to accept the regular price or just opt for a prepaid option.  But as detailed by The Mobile Report, it looks like T-Mobile will be … [read full article]

T-Mobile Drops Free MLS Season Pass to Customers

The MLS fever is here and it’s evident among T-Mobile fans.  A new season for the Major League Soccer is about to begin on February 23, Sunday. And with this, T-Mobile has something lined up for its T-Mobile and Metro by T-Mobile customers.  In its newsroom, the Un-carrier revealed that its customers now have access to a free season-long subscription to MLS Season Pass via the T Life … [read full article]

Viral video shows T-Mobile manager allegedly drunk at work

metro-by-t-mobile-sold-at-t-mobile-corporate-stores

For years, T-Mobile has bagged the award for top notch customer service. But unfortunately, things happen that often requires corporate to step in and apologize for such situations.  Recently, a TikTok video has gone viral showing a T-Mobile manager who appeared intoxicated at work.  The video shows a customer calmly discussing with a T-Mobile store manager in Minnesota over the weekend. The customer came in to get … [read full article]

T-Mobile launches new program that gives marketers access to customer app usage data

T-Mobile has a new program for marketers. Through this program, third-party marketers can purchase customer data from T-Mobile, particularly in what apps are being used.  As shared by The Verge, the information obtained by marketers is anonymous. Customer data is collected together and pooled according to similar interests and behaviors. This way, companies are not buying the app history of a specific user.  … [read full article]

T-Mobile stores report dashboard issues

There may be some issues going on with T-Mobile’s internal system.  This was earlier reported by The T-Mo Report, who shared an internal document along with first-hand information from employees that some retail locations are having an internal system issue. Apparently, the “Upgrade Dashboard” being used by employees at T-Mobile stores is encountering an outage.  As shared, the issue is affecting usual phone upgrades, JUMP/JOD, and “Ship-To” functions. Meanwhile, the direct … [read full article]

T-Mobile giving free talk, text, and unlimited data to Hurricane Ida victims

As Hurricane Ida continues to wreak havoc over New Orleans and the Gulf Coast region, T-Mobile has released a statement in response to the power outages. T-Mobile shared that their network is around 70% operational across Alabama and Louisiana after the hurricane hit over the weekend.  Despite having resumed operations in these areas, some customers may continue to experience intermittent impacts to their voice, text, and data service. But T-Mobile assures the public that their first responders … [read full article]

T-Mobile waives charges in line with ongoing events in Afghanistan

T-Mobile has released a new statement with regards to the events taking place in Afghanistan, especially for its customers.  During this difficult and uncertain time, T-Mobile hopes to be instrumental in helping its customers get in touch with their family and friends in Afghanistan. And in lieu of this, T-Mobile announced that it will be waiving international long-distance charges for calls and texts between Afghanistan and the U.S. This means that all of its customers will get … [read full article]