A few months ago, it was discovered that former Sprint customers continue to be charged a monthly fee for their leased phones. This was a loophole that was revealed to be caused by a payment plan with no end. Despite T-Mobile’s $26 billion acquisition of Sprint in 2020, the latter’s customers continue to be charged. After learning about this, some customers took … [read full article]
Be honest: do you fully understand your bill from your wireless carrier? If you are a former Sprint customer and have come across a monthly fee that you can’t explain, there might be a problem on your account. As shared by a Redditor/T-Mobile rep, you might still be getting charges for your Sprint Flex Lease program. If you can remember, this is a program that Sprint … [read full article]
A T-Mobile-owned subsidiary was recently reprimanded by the Federal Communications Commission (FCC) over its treatment of a blind customer. As reported by PhoneArena, Assurance Wireless, a blind customer requested for a new feature phone after his device died. Having been a subscriber for over 10 years, the company should have already been aware of the customer’s condition, which means he could not use a … [read full article]
Last week, the Chicago-based 7th U.S. Circuit Court of Appeals rejected T-Mobile’s appeal to dismiss a class action suit over its Sprint merger. As reported by Reuters, customers of AT&T and Verizon Wireless filed the lawsuit, who argued that the $26 billion merger led to the increase in prices. It was also revealed that the carriers were not involved in the suit. Instead, a total of … [read full article]
The major wireless carriers in the country are currently facing a fine from the Federal Communications Commission (FCC) for illegally selling the location data of its customers without their consent. This marks the end of a 2019 investigation into how carriers disregarded the privacy of its customers. According to the FCC’s investigation, carriers like AT&T, Sprint, Verizon, and T-Mobile sold the location data of its customers to aggregators. In turn, these aggregators sold the data to third … [read full article]
When T-Mobile purchased Sprint in 2020, it also acquired the company’s assets, including its 33% stake in streaming music service, Tidal. A year later, however, American rapper, Jay-Z, purchased this stake from T-Mobile. Despite this series of events, T-Mobile continued to be a perk on its Sprint customers. But as reported by The Mobile Report, the Un-carrier has decided to stop offering this streaming service. The publication was able … [read full article]
T-Mobile has sent out good news to some former Sprint customers. According to users on Reddit, some subscribers have received a screenshot of a message that the carrier recently sent them. The message reads:“Sprint is now T-Mobile: Good news! We’ve forgiven the remaining balance for the installment billing agreement(s) below. You now own your device in full, so you can use its trade-in value when … [read full article]
This is it! It’s the end of an era, at least for the brand, Sprint. Back when T-Mobile announced its plan to acquire Sprint, we’ve religiously covered the entire series of events. And it feels like an eternity ago, with the pandemic and all. But today, a report acquired internal documents revealing the final date for Sprint’s demise. As reported by The Mobile Report, there are three important dates to … [read full article]
It looks like T-Mobile is putting an end to some of the benefits that Sprint still has in place. One of these benefits, free Amazon Prime, can be found on the Unlimited Premium plan. Sprint launched this plan in August 2018 as a $90 per month plan with a number of free perks. Unfortunately, T-Mobile is putting an end to the free Amazon Prime membership it includes in this plan. [read full article]
Ever since T-Mobile merged with Sprint, the fate of Sprint customers have always been hanging on a thread. And even though the merger happened almost three years ago, T-Mobile allowed legacy Sprint customers to hold onto their Sprint SIM cards. But according to a report, this will likely be ending soon. The T-Mo Report recently obtained a document revealing an upcoming change … [read full article]
