After dropping some details on T-Mobile’s AWS-3 spectrum deployment plans, T-Mo’s Nils Paellmann is back today to talk more about the Un-carrier’s upcoming plans. Speaking at an investor conference, Nils Paellmann, T-Mobile’s Vice President of Investor Relations, touched on T-Mo’s plans to expand its retail stores. Paellmann explained that … [read full article]
A quick public service announcement for all you Galaxy S 4 fans out there as the device officially becomes available at “select” T-Mobile retail stores today. The list of locations is fairly limited so calling ahead is your best bet…but now [read full article]
Unfortunately this issue went on for hours before I was able to report it this evening as there were numerous reports of a major T-Mobile system issue today that led to crashed computers inside company-owned retail stores. Along with the troubles affecting T-Mobile’s retail store computers, customers attempting to place orders on T-Mobile.com were unable to do so. As it stands now, … [read full article]
In what can only be described as another bit of disappointing news out of JD Powers, T-Mobile has gone from first to last in the overall purchase experience index ratings. The study evaluates the three channels of contact with a wireless carrier: “phone calls with sales representatives; visits to a retail wireless … [read full article]
