A couple of months ago, T-Mobile announced that it would be increasing the price on its older plans by $2 or $5. Although this violated its Price Lock and Un-Contract Promise, T-Mobile pushed through with the increase. But as PhoneArena reports, customers have decided to bring T-Mobile to court for failing to uphold … [read full article]
Update 6/18/24 7:42 pm EST: T-Mobile released a statement to clarify NAD’s recommendation: “We believe the challenged ads clearly communicated our generous Price Lock benefit, which offers customers on eligible rate plans the opportunity to get their final month’s service charges paid by us if their price changes and they let us know they’ve chosen to leave. We will continue to offer Price Lock to customers but will take the NAD’s recommendations for clarifying the offer into … [read full article]
With so many customers complaining about T-Mobile’s recent price hike, customers are already considering filing a complaint with the FCC. But as it turns out, there is a way you can have your Price Lock promise be honored by the Un-carrier. As shared by a Reddit user, there is a way to have T-Mobile reverse the price hike and honor its Price Lock guarantee. The … [read full article]
Another day, another update on the recent T-Mobile price hike. Following reports that T-Mobile customers intended to file a complaint with the Federal Communications Commission (FCC) for the Un-carrier’s violation of their price lock agreement, a Reddit user shared a boilerplate response from T-Mobile. As shared by [read full article]
Just as everyone suspected yesterday, T-Mobile did have some changes in store for its plans. And today, the Un-carrier has already started to notify its customers of its plans to increase plan prices. They have also confirmed they will be “adjusting prices to respond to rising costs” on X. According to reports, T-Mobile will be increasing its prices by … [read full article]
It looks like T-Mobile is making a change to its plan prices soon. But since existing customers are protected by its Price Lock, the change will affect new customers. As reported by The Mobile Report, T-Mobile unveiled a new version of Price lock that will affect new activations and service changes. The change instills that if you maintain a good standing on your account, T-Mobile commits itself to paying … [read full article]
With the recent price hikes, 80s metal band frontman Dee Snider has led a protest and urged others to sing “We’re Not Gonna Take It” in response. The Twisted Sister lead singer stood in front of AT&T and Verizon stores in Times Square as a way of rebelling against increasing prices imposed by the two carriers. With Dee’s direction, the crowd yelled the famous 80s rock song, “We’re Not Gonna Take It.” Apart from this recent protest … [read full article]
T-Mobile has just revealed a daring challenge for its competitors. Earlier today, the Un-carrier has released a new ad campaign that targets AT&T and Verizon’s customers. This is because its two competitors have recently raised their rates. And even worse, Verizon has come up with an Economic Adjustment Charge fee that T-Mo believes is a new “made-up fee.” As a way of attracting affected customers to switch, T-Mobile is offering up to $1,000 to customers when they … [read full article]
Back in 2015, T-Mobile released an “Un-contract” guarantee that aimed to protect its existing customers from unexpected bill increases. And as noted by The T-Mo Report, this agreement has come to an end. But the Un-carrier has released a new “Price Lock” program to replace this. The report shared a couple of documents that discussed both guarantees. As stated in the new Price Lock guarantee, accounts that … [read full article]
