T-Mobile has once again come out on top in a J.D. Power study. T-Mo has finished first in the new J.D. Power Wireless Purchase Experience Study – Volume 2, making the fourth [read full article]
Normally when T-Mobile is talking about AT&T, it involves John Legere mocking the big blue carrier. But today T-Mobile and AT&T are teaming up. T-Mobile and AT&T today launched cross-network call authentication using the SHAKEN and STIR standards. These are the technologies that power T-Mo’s Caller Verified feature, and they verify that an incoming call is actually from the number listed on your caller … [read full article]
J.D. Power’s latest report on U.S. carrier customer care is out, and T-Mobile has come out on top once again. In its 2019 U.S. Wireless Customer Care Performance Study – Volume 2 report, T-Mobile beat out the other major U.S. carriers with a score of 847 points out of 1000. That beats [read full article]
Metro by T-Mobile is following up last week’s Android smartphone deal with an offer for folks who prefer iOS hardware. Metro is now offering an iPhone 7 for $49.99. The discount applies to the 32GB version of the iPhone 7. To get this deal, you must port your phone number to Metro and show ID for verification. … [read full article]
One year after a couple of Moto E5 variants arrived at T-Mobile, Motorola’s newest member of its affordable Moto E family has been revealed. The Moto E6 is official, and it’s coming to both T-Mobile and Metro by T-Mobile. There’s no launch info available for T-Mo or Metro quite yet, but the Moto E6 is [read full article]
Just days after T-Mobile launched a Samsung smartphone deal, Metro by T-Mobile is rolling out its own Samsung special. Metro is now offering a free Samsung Galaxy A20 when you switch your number to its service. Just port your number to Metro by T-Mobile from a different carrier and buy a Galaxy A20, … [read full article]
The Palm name made a comeback last year with the launch of the new Palm smartphone. When it first arrived, it was a companion phone exclusively available at Verizon, but after recently gaining the ability to work as a standalone device, it’s now shedding its Verizon exclusivity, too. Palm is now taking pre-orders for the unlocked version of its small smartphone. It’s priced at $349.99, and … [read full article]
A new report says that T-Mobile customers are the most satisfied among all of the top four U.S. carriers’ subscribers. T-Mobile finished with a customer satisfaction score of 76 out of 100 in the American Customer Satisfaction Index’s (ACSI) Wireless Service and Cellular Telephone Report 2018-2019. U.S. Cellular and Verizon weren’t … [read full article]
A new Coolpad smartphone is landing on Metro by T-Mobile shelves today. The Coolpad Legacy is available from Metro by T-Mobile starting today. The MSRP for the Legacy is $129.99, but Metro will give it to you for … [read full article]
A new T-Mobile memo has leaked out that details some executive moves and teases an upcoming initiative. T-Mobile CEO John Legere and COO Mike Sievert outline the upcoming changes in the memo, which was sent to T-Mo employees and leaked by [read full article]
