Tag Archives: Metro by T-Mobile

T-Mobile waiving overage charges for T-Mo, Sprint, and Metro customers affected by Hurricane Laura

Following Hurricane Laura making landfall, T-Mobile has announced that it waiving overages for customers in affected areas to ensure they can stay in contact with loved ones. T-Mobile is waiving overage charges for T-Mo, Sprint, and Metro by T-Mobile customers in parts of Texas and Louisiana. This applies to customers who are not already on unlimited plans and will run from August … [read full article]

T-Mobile wins JD Power wireless customer care report for 20th time

The ongoing coronavirus pandemic may have caused T-Mobile to close most of its retail stores earlier this year, but that didn’t stop T-Mo from winning another customer care award. JD Power announced its 2020 US Wireless Customer Care Performance study today, and both T-Mobile and Metro by T-Mobile came out on top in their respective segments. This is the 20th time overall that T-Mo has come … [read full article]

T-Mobile will reportedly soon require VoLTE on devices connecting to its network

T-Mobile may soon be making a major change to its device activation policies. An internal T-Mobile document has leaked out that says that T-Mobile will soon require all devices on its network to be compatible with Voice over LTE, or VoLTE. The doc shared by Android Police states that as of August 4, T-Mobile will stop activating devices that aren’t VoLTE-capable. What’s more, T-Mobile … [read full article]

T-Mobile Scam Shield is a set of free tools to help protect you from scammers

T-Mobile has been helping customers fight scam calls for a while now with features like Scam ID and Scam Block, but with its latest Un-carrier move, it’s kicking that fight up a couple notches. T-Mobile Scam Shield is a new offering that actually consists of a few different features. That includes Scam ID, which will flag incoming calls that are suspected … [read full article]

Moto E introduced by Motorola, and it’s coming to T-Mobile and Metro

Following the recent launch of the Moto G Stylus at Metro by T-Mobile, Motorola confirmed today that it’s got another new phone headed for both T-Mo and Metro. The Moto E is Motorola’s latest affordable Android handset. It’s got a 6.2-inch 1520×720 display and a 5MP selfie cam on its front, and around back there’s a fingerprint reader and a dual camera setup that … [read full article]