Right before 2020 came to a close, it was reported that Metro by T-Mobile launched would be allowing device trade-ins through their dealers. And it looks like this report has been further supplemented by a recent email that the T-Mobile prepaid brand sent out to its employees. According to a source, Metro by T-Mobile will soon be selling its prepaid services … [read full article]
Metro by T-Mobile has just launched a new device trade-in program for its dealers. As revealed on NWIDA, the new program allows dealers to accept customer devices as credit towards a new device. The marketing material that T-Mobile provided to its dealers expresses how beneficial this new trade-in program will be for them. According to the flyer, Metro manages to sell 15-16 million smartphones every year. The Un-carrier also estimated that 30% of customers decide to either … [read full article]
Last year T-Mobile teamed up with AT&T to being offering cross-network call authentication using the STIR and SHAKEN standards, and now T-Mo is doing the same with another major carrier. T-Mobile and US Cellular are now offering caller verification across networks. This means that when a T-Mobile customer calls someone on US Cellular, or vice versa, the carriers will validate the incoming call so you know … [read full article]
The Alcatel Joy Tab 2 is now available from Metro by T-Mobile as a low-cost option for customers in the market for a cellular-enabled tablet. Pricing for the Alcatel Joy Tab 2 is normally set at $119.99, but it’s launching with a 50% off deal that’ll get you the tablet for $59.99. This deal is only available in stores. The new Joy Tab … [read full article]
Metro by T-Mobile launched two new deals today: one for customers looking for a new plan and one aimed at people who need a new phone. First up, Metro is offering two lines of unlimited talk, text, and high-speed data for $35 per line per month, or $70 total. This limited time offer also includes 5G access, 5GB of hotspot usage, and … [read full article]
Seven months after launching the Galaxy S20, Samsung today took the wraps off of a more affordable version of its flagship smartphone. The Samsung Galaxy S20 FE 5G (the “FE” stands for “Fan Edition”) is now official and it’ll be available for pre-order from T-Mobile starting on September 25 ahead of its October 2 launch. The phone will also be … [read full article]
Following Hurricane Laura making landfall, T-Mobile has announced that it waiving overages for customers in affected areas to ensure they can stay in contact with loved ones. T-Mobile is waiving overage charges for T-Mo, Sprint, and Metro by T-Mobile customers in parts of Texas and Louisiana. This applies to customers who are not already on unlimited plans and will run from August … [read full article]
J.D. Power announced earlier this year that T-Mobile had the best wireless purchase experience among US carriers in the latter half of 2019, and today it was revealed that T-Mo continued that performance through the first half of 2020. T-Mobile finished first in the latest edition of [read full article]
The ongoing coronavirus pandemic may have caused T-Mobile to close most of its retail stores earlier this year, but that didn’t stop T-Mo from winning another customer care award. JD Power announced its 2020 US Wireless Customer Care Performance study today, and both T-Mobile and Metro by T-Mobile came out on top in their respective segments. This is the 20th time overall that T-Mo has come … [read full article]
Today’s a big day for T-Mobile because it’s officially rolling out its latest Un-carrier move. Scam Shield is now available, with apps rolling out on both Android and iOS. Sprint customers on iPhone can [read full article]
