One of the biggest points echoed by T-Mobile customers when the topic turns to a potential AT&T merger is what will happen to their company’s praised customer service? While all wireless customer service departments are imperfect, T-Mobile has proven time and time again they are diamond in the rough and … [read full article]
I’ve been invited by David to post my thoughts on the acquisition of T-Mobile USA by AT&T from the perspective of a T-Mobile customer. I have slightly modified this article from the original … [read full article]
Speaking to the Council on Foreign Relations Randall Stephenson, CEO of AT&T reiterated that the proposed AT&T/T-Mobile deal would not create a “duopoly” as most customers have five or more mobile choices and that costs would decline further as mobile broadband traffic grows. Someone needs to tell me where Randall Stephenson gets his fairy magic. His belief is that the [read full article]
While Sprint CEO Dan Hesse has already stated his position on the proposed AT&T and T-Mobile merger, Sprint has now released a formal statement in opposition. In no uncertain terms Sprint calls any passage of the deal a … [read full article]
The good folks over at eWeek posted an article yesterday stating that T-Mobile customers have “expressed anxiety and outrage” over the AT&T/T-Mobile merger. As anti-AT&T sentiment builds across the web from angry T-Mobile customers, the question is, where do they go from here? Assuming that T-Mobile customers … [read full article]
Judging by our blog comments, Twitter comments and Facebook posts there is a terrible amount of confusion regarding the AT&T/T-Mobile buyout. In order to try and quell customer fears, confusion and anger over the upcoming deal T-Mobile has released a short statement from company COO Jim Alling attempting to address the major concerns customers … [read full article]
The T-Mobile AT&T news just keeps on kicking with analysts from Citadel Securities proposing that not only would AT&T have to make major concessions for FCC and DOJ approval, that Sprint could … [read full article]
Chalk up another wireless CEO upset at the prospect of AT&T and T-Mobile coming together in holy matrimony. Clearwire’s interim CEO John Stanton (a former CEO of T-Mobile USA) expresses a high level of concern with the possible deal. Stanton criticized the deal calling it a “huge challenge to competition in the industry.” On top of that statement … [read full article]
So unless you’ve been sleeping for the past 24 hours you likely know AT&T is purchasing T-Mobile. Understandably so, there is a population of readers up in arms and want T-Mobile to stay T-Mobile and those who see … [read full article]
A lot of T-Mobile subscribers are dreading the fact that AT&T has officially struck a deal with Deutsche Telekom to acquire T-Mobile USA for $39 billion. Heck, even Sprint is pissed off. But, while the companies have signed a definitive deal, it still has to be approved by the … [read full article]
