Be honest: do you fully understand your bill from your wireless carrier? If you are a former Sprint customer and have come across a monthly fee that you can’t explain, there might be a problem on your account. As shared by a Redditor/T-Mobile rep, you might still be getting charges for your Sprint Flex Lease program. If you can remember, this is a program that Sprint … [read full article]
In class action lawsuits, who really wins? We wrote a previous article on this topic, explaining how the recent class action lawsuit against T-Mobile led to $25 settlement money for each class member compared to the fees that their representing lawyers would receive. This topic is once again brought to the spotlight in lieu of recent events. As reported by [read full article]
A couple of months ago, T-Mobile announced that it would be increasing the price on its older plans by $2 or $5. Although this violated its Price Lock and Un-Contract Promise, T-Mobile pushed through with the increase. But as PhoneArena reports, customers have decided to bring T-Mobile to court for failing to uphold … [read full article]
In cases of a lawsuit, who really wins in the end? Is it the carrier, who disgruntled customers sued and are required to pay millions of dollars? Or is it the complainants, who win in their fight against the carriers but also win with some remuneration in the end? It’s actually neither– because in the end, it’s the lawyers that win for representing customers. As reported by PhoneArena, the … [read full article]
Last week, the Chicago-based 7th U.S. Circuit Court of Appeals rejected T-Mobile’s appeal to dismiss a class action suit over its Sprint merger. As reported by Reuters, customers of AT&T and Verizon Wireless filed the lawsuit, who argued that the $26 billion merger led to the increase in prices. It was also revealed that the carriers were not involved in the suit. Instead, a total of … [read full article]
Back in November, AT&T and Verizon customers were allowed to file a lawsuit against T-Mobile. These customers were frustrated with T-Mobile’s merger with Sprint, which they believed caused its rival carriers to raise their prices. The proposed lawsuit intended to penalize T-Mobile with various fees. Not to mention, they hoped to reverse the 2020 merger. According to Reuters, T-Mobile can now appeal to have … [read full article]
A 2022 lawsuit against T-Mobile revealed how T-Mobile exposed the data of its customers to hackers. The lawsuit was filed by an investor in the company that goes by the name Jenna Harper. As reported by PhoneArena, the lawsuit claimed that T-Mobile has one unified database where its customer data and credentials are organized into. This database then trains AI and machine learning models, which has the tendency … [read full article]
Last week, T-Mobile acted on behalf of its customers (and non-customers) by unveiling its new BannedSeniors campaign. Through the campaign, T-Mobile exposed its competitors for not making senior discounts available to customers who weren’t residing in Florida. And now, AT&T is fighting back. In an earlier report from PhoneArena, AT&T has filed a legal action against T-Mo in a federal court in Texas. … [read full article]
Yesterday, it was reported that T-Mobile is being sued by a group of AT&T and Verizon Wireless customers over the repercussions of its 2020 merger with Sprint. Today, another report reveals that a Sprint subscriber is suing the Un-carrier for the trouble he has experienced as a T-Mo subscriber. PhoneArena reports … [read full article]
Although T-Mobile’s merger with Sprint seems to be a wise decision for the Un-carrier, other parties don’t seem to believe this is the case. In particular, the group that has been negatively affected by the merger are the independent dealers and distributors. Ever since then, they have filed lawsuits against the Un-carrier for forcing them out of business. Today, a [read full article]
