Last April, T-Mobile decided that legacy JUMP! 1.0 customers will be migrated to JUMP! 2.0. But as revealed by The T-Mo Report, it looks like this move will no longer be pushing through. T-Mobile’s JUMP! program gave customers a chance to change their devices twice per year while under a phone lease. If … [read full article]
T-Mobile will soon be releasing a new JUMP! 2.0 program that will put an end to the original JUMP! 1.0 program. If you can recall, the latter has been around for several years already. The transition also brings about some unappealing changes. When T-Mo first launched the JUMP! program, it gave its customers an opportunity to upgrade their device up to two times in one year. In 2016, this program was revised to limit the upgrade cycle. … [read full article]
T-Mobile is setting another important deadline this month. According to a document shared by this report, T-Mobile will no longer allow new device leases to Sprint plan customers. The document says that this will start tomorrow, August 17th. As explained in the document, this is T-Mobile’s way to streamline policies across the network to “provide a consistent customer experience.” The new decision will affect Activations, Add-A-Lines, … [read full article]
UPDATE: T-Mobile has officially announced the addition of AppleCare to its Premium Device Protection services. ORIGINAL: In addition to rolling out new prepaid plans, T-Mobile recently made a tweak to some of its device protection plans. T-Mobile’s Premium Device Protection and JUMP! with Premium Device Protection plans now include AppleCare+ at no additional … [read full article]
T-Mobile has been trickling out information about its iPhone 7 launch plans ever since the device was announced yesterday, and that continues with new regarding JUMP! and JUMP! On Demand customers. T-Mobile has [read full article]
After initially spilling some of its iPhone 6s and iPhone 6s Plus pricing details early this morning, T-Mobile has revealed all of its prices for Apple’s new smartphones. As we already know, T-Mobile will offer the 16GB iPhone 6s and iPhone 6s Plus with JUMP! On Demand for $0 down … [read full article]
Yesterday saw the official launch of T-Mobile’s latest Uncarrier phase. As part 1 of #UncarrierAmped, T-Mo decided to give its JUMP! upgrades program a huge revamp. Rather than charge customers monthly for the right to upgrade when they liked, they … [read full article]
Just a few seconds ago, John Legere tweeted out the first in today’s announcements. Or rather, teased at an announcement before then going on to explain. At time of beginning this post, he hadn’t yet said anything specific except that JUMP! is getting a revamp. This post is developing, I’ll keep adding information as I wade through it. UPDATE: T-Mobile has updated its [read full article]
With the past 9 major Uncarrier moves, T-Mobile has gone from being the wounded underdog to being the unlikely hero on the story of U.S. wireless. Every major move has been to remove a customer pain point and address things that somehow became the status quo, despite the fact subscribers hate them. Whether [read full article]
T-Mobile is making moves at the outset of this year with an aim to include lower credit customers a little more in its competitive pricing. A couple of days back it [read full article]
