Tag Archives: eSIM

T-Mobile prepping updates to Assisted Support and SIM card charges, leaked docs show

T-Mobile is making some updates to the charges that it applies when you buy a new phone. T-Mobile employees are now undergoing training for Assisted Support charges. Documents viewed by TmoNews show that customers will be assessed a $20 Assisted Support fee for new postpaid device activations performed in a retail store, through virtual retail, or through customer care. These include new devices purchased from T-Mo, Bring Your Own Device, Bring Your Own SIM, devices activated on [read full article]

T-Mobile’s new eSIM launched, aims to cut down international costs for connected machines

In the consumer market, T-Mobile’s been taking giant strides towards revolutionizing the traditional market approach taken by carriers. One of its so-called ‘Un-carrier’ moves was to abolish roaming charges for its Simple Choice customers in the latter half of last year. Users could travel to 100 different countries and be able to text and use data (EDGE only) and not … [read full article]