Man Gets $143K Bill After Using Mobile Data Abroad

Despite the numerous warnings not to use cellular data while traveling internationally, there are still some who make a mistake and activate this. This is because they believe they’ll only use their cellular data for a few minutes but end up using a lot of data in that timeframe. This always spells trouble since the charge for international roaming can quickly add up. One man from Florida recently experienced this with his T-Mobile account. After a vacation … [read full article]

Grandfathered unlimited 4G LTE customers on $70 plan getting increased HotSpot too?

When we were told that T-Mobile was about to increase tethering allowances for some of its customers, our source told us that grandfathered users wouldn’t be included. So, while anyone on the … [read full article]

Is truly unlimited data going to disappear?

Looking at the U.S. wireless industry over the past couple of years seems to be indicating one thing to me: At some point in the future, truly unlimited data plans will die. Speaking at the Re/code conference yesterday, Sprint’s CEO Marcelo Claure stated that – although unlimited works really well for Sprint now – at some point, it will stop offering unlimited data plans. As the … [read full article]

User complaints of T-Mobile LTE speed “throttling” get John Legere’s attention

A couple of days back, a thread on Reddit started with a user complaining that they had experienced what they believed was throttling. As you’d expect, with a topic like that, the thread soon exploded and now has over 300 comments from people who are customers, fans and even … [read full article]

Three new music streaming services added to Music Freedom

T-Mobile’s Music Freedom service, launched last year, has been a popular one among consumers. Millions of songs are streamed every day and none of them count against personal data allowances. Since launch, the list of available services … [read full article]

T-Mobile network tied with AT&T, Verizon in latest San Jose RootMetrics report

RootMetrics, having finished its seventh test in San Jose, has declared three of the top four U.S. carriers as equal in the area. Verizon, AT&T and T-Mobile tied in first place, with T-Mo having the highest score by a small margin. T-Mobile finished with an overall score of 98.5, while Verizon and AT&T were awarded scores of 98.3 and 98.0 respectively. … [read full article]

Update on legacy plan to Simple Choice switch confusion: You shouldn’t be losing data

A week ago, we pushed out an article asking how you felt about T-Mobile strategy in switching customers from older, legacy plans to new Simple Choice offers. It became clear beforehand … [read full article]

T-Mobile set to launch a new ZTE-made 4G hotspot device?

Hints at new products can crop up in many places, but often times if it’s a minor device, T-Mobile itself can inform us of new gadgets before they’re available. This time out, that’s exactly what’s happened. In T-Mobile’s Support Pages, in the ‘Mobile Internet’ section, information on a new mobile hotspot [read full article]

Clearing up the confusion: T-Mobile addressing data misuse is NOT widespread throttling

This week, we got hold of an internal memo showing how T-Mobile was going to start addressing customers abusing their unlimited data by downloading tons of content through P2P/torrent sites, and breaking the company’s misuse policy. … [read full article]

Report: T-Mobile LTE network not only getting faster, but stronger too

In June last year, GigaOM reporter, Kevin Fitchard broke a major story regarding T-Mobile’s plans to bolster its LTE network. Now, he’s back with further information on T-Mo’s plans. In his report last year, Fitchard stated that … [read full article]

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