Looks like T-Mobile’s Q2 2015 results aren’t the only bit of good news for Legere and Co. today. J.D. Power today released the results of the second volume of its customer care … [read full article]
Disappointing news this morning for the T-Mobile faithful as the newest JD Power 2012 Wireless Customer Care Full-Service Performance Study, Volume 2 places T-Mobile dead last in the overall customer care index ranking. The 2012 Wireless Customer Care study is based on response from 7,428 wireless customers due to their experiences with their respective carrier over the course of the past six months. … [read full article]
