Tag Archives: 988

T-Mobile Reroutes 988 Calls for Mental Health Support to Closest Crisis Center

T-Mobile has stepped up to help customers who need mental health support. As revealed in an announcement today, T-Mobile customers calling 988 will now be routed to local crisis centers when they need mental health support. This move makes T-Mobile an industry leader as they are the first in wireless to enable georouting for 988 calls nationwide. T-Mobile started routing calls made to the 988 Suicide and Crisis Lifeline to crisis centers last week. Instead of routing … [read full article]

T-Mobile customers now have option to text to receive mental health support

T-Mobile is making it much easier to get help for mental health services.  In its blog today, the Un-carrier revealed that customers can now text 988 to get free access to mental health services from professionally trained counselors at the National Suicide prevention Hotline. In its announcement, T-Mo revealed the importance of offering a text option to get mental health services. And this is because a text message can be sent in just four seconds. For someone … [read full article]