T-Mobile has revealed an important change to how it operates its Metro by T-Mobile stores. Starting October 1st, Metro by T-Mobile stores will have a minimum of 2 employees at all times. While this change won’t likely be felt by the larger stores, the smaller stores will have to endure a significant increase in their operating costs. According to NWIDA, … [read full article]
T-Mobile recently announced a new addition to its corporate team. According to the announcement, Mark W. Nelson will be joining as the company’s new executive vice president and general counsel by October. The reason for the change is because current General Counsel Dave Miller will be retiring from his position after 26 years with the Un-Carrier. He will retire from the company on April 1, 2022. Nelson was chosen to be the successor because of his expertise … [read full article]
T-Mobile recently discovered a billing error that applied incorrect promotions to several subscribers. After this discovery, T-Mobile sent out a text to affected subscribers informing them of the error. The Un-Carrier started sending out a text message to subscribers on September 15th. The T-Mo Report also shared an internal screenshot talking about the error. The document revealed that around 200,000 accounts had a free Proxy by DIGITs line … [read full article]
It’s common practice for plans to lose some features and promotions when they get grandfathered. This is why there are those who are hesitant to change their plan once they know their existing plan will be discontinued by their carrier. For this same reason, T-Mobile has made some changes to the way they discontinue their old plans. This was initially shared on a Reddit post and was confirmed by … [read full article]
A new global report shows T-Mobile as a top provider of 5G signal compared to everyone in the world. The report comes from Opensignal, who recently awarded T-Mobile with the top spot for best 5G Availability in the world. Not to mention, T-Mobile is the only US operator to receive a Global 5G Award. This follows T-Mobile’s recent victories as it received recognition for … [read full article]
T-Mobile has once again expanded its T-Mobile Home Internet coverage in the country. With today’s announcement, customers from towns and cities across Florida, Georgia, North Carolina and South Carolina now have access to T-Mobile Home Internet. The network makes over 30 million households eligible for the service throughout the country. And this comes right in time with more and more people needing access to fast and reliable broadband internet at home. “Today, thousands more households now have … [read full article]
It’s official! T-Mobile has given a date for its Sprint shutdown date. The Un-Carrier published an official network retirement page on its website. According to the website, the Sprint shutdown date continues to follow the original date. But T-Mo has moved its T-Mobile 3G UMTS network shutdown date from October to July 1, 2022. The information doesn’t reveal a timeline for T-Mobile’s 2G shutdown. As guessed by this report, it’s … [read full article]
Good news to all T-Mobile customers. Starting November 1st, T-Mobile will be accepting in-store same-day device repairs across the country. This will be available for customers with Protection<360> at 500 T-Mobile stores. This is the first time that T-Mobile will offer in-store repairs and service locations in their stores. If you need to have your device repaired and you have Protection<360> enabled, you can check T-Mobile’s Store Locator to … [read full article]
Metro by T-Mobile is now making it easier for subscribers to connect with their loved ones in Mexico and Latin America. For a limited time period, you can get one line of unlimited nationwide 5G smartphone data, talk and text with calling and texting to Mexico and most Latin American countries for just $40/month with AutoPay enrollment. The offer is valid to customers who join the prepaid brand before October 15th. The plan includes unlimited calling from … [read full article]
A T-Mobile executive recently spoke up about the woes the company is experiencing due to Samsung’s supply chain issues. The complaint was reportedly made by T-Mo CFO Peter Osvaldik at a Bank of America Securities webcast held on September 14th. According to a report, Osvaldik openly criticized Samsung for the lack of devices. “Samsung has really fallen behind the eight ball relative to other OEMs,” Osvaldik was quoted … [read full article]
Earlier today, T-Mobile announced that it has formed a partnership with Visual Labs to help give first responders access to technology. Through this partnership, first responders can use a smartphone and turn it into an all-in-one body cam and communications solution. This follows the rising demand of states to require agencies to have a body-worn camera with them. The partnership is part of T-Mobile’s Connecting Heroes program. By making this option available, government agencies have a cost-effective … [read full article]
T-Mobile will be presenting at the upcoming Goldman Sachs 30th Annual Communacopia Conference. T-Mo’s president and chief executive officer, Mike Sievert, will be presenting and providing a business update at the event; which will take place on Wednesday, September 22, 2021 at 1:15 pm EDT. During the virtual event, there will be a live webcast of Ray’s talk. It will be available on the company’s Investor Relations website. Once … [read full article]
