Latest News

T-Mobile confirms recent cybersecurity attack involves 48 million victims

t-mobile-home-phone-service-bundle

Once again, T-Mobile has given an update on their latest findings regarding the recent data breach. Although the investigation is still ongoing, the company revealed the extent of the attack today.  According to T-Mobile’s preliminary analysis, the attack was able to obtain records of more than 40 million “former or prospective customers” that applied for credit, as well as 7.8 million existing postpaid customers.  The data that … [read full article]

T-Mobile offers free iPhone 12 to switchers (no trade-in necessary)

t-mobile-offers-free-iphone-12-switchers

This back-to-school season, T-Mobile is running a few promotions that might encourage non-customers to make the switch. Starting today, new customers can get a free Apple iPhone 12 when they bring their number to T-Mobile and activate service under the Magenta MAX plan. The best thing about this deal is that it doesn’t need any trade-ins. You’ll receive up to $830 off via 24 monthly bill credits in exchange for your iPhone 12 purchase.  There’s also an … [read full article]

T-Mobile will launch The Sprint Forward Initiative program soon

sprint-forward-initiative

T-Mobile is aiming to launch a 3-step program that will address the concerns of Sprint customers. According to a report, the new program will launch on Friday, August 20th.   The report shared a few slides that were taken from what appears to be a training call that the wireless carrier conducted. The program includes the following steps: Sprint Customer Promise T-Mobile shares that this is “Our commitment … [read full article]

T-Mobile: Working “with highest degree of urgency” to verify extent of hack

t-mobile-corporate-logo

Yesterday, it was revealed that T-Mobile was the latest victim of a massive customer data breach. T-Mo has since confirmed the report in a statement. And today, the Un-Carrier has released a blog post to give an update of the incident.  T-Mobile says that they “have been working around the clock to investigate claims” on illegally accessed data. The Un-Carrier promised that they “take … [read full article]

T-Mobile will no longer accept device leasing on Sprint plans

T-Mobile is setting another important deadline this month.  According to a document shared by this report, T-Mobile will no longer allow new device leases  to Sprint plan customers. The document says that this will start tomorrow, August 17th. As explained in the document, this is T-Mobile’s way to streamline policies across the network to “provide a consistent customer experience.” The new decision will affect Activations, Add-A-Lines, … [read full article]

Report: T-Mobile involved in a huge customer data breach

report-t-mobile-involved-in-huge-data-breach

Update 9/16 9:08 pm: T-Mobile has confirmed the attack but did not share its extent. “We are confident that the entry point used to gain access has been closed, and we are continuing our deep technical review of the situation across our systems to identify the nature of any data that was illegally accessed. This investigation will take some time but we are working with the highest degree of urgency. Until we have completed this assessment we … [read full article]

Leaked document reveals T-Mobile will remove a feature from account settings

T-Mobile will be making an important change to its “Block All/Blacklist All Short Codes” account setting. This was revealed in a report with a leaked document of the announcement.  According to the leaked document, T-Mo intends to stop offering the feature on August 18. Right now, there are 1.5 million customers who have the feature installed in their accounts. T-Mo promises that these will be … [read full article]

T-Mobile shares low churn rate for Q2 2021

t-mobile-corporate-logo

T-Mobile has a reason to celebrate and it’s doing so happily.  At yesterday’s Oppenheimer investor event, T-Mobile US EVP and CFO Peter Osvaldik talked about the low churn rate of the company. He credits this to the improved HD Voice feature that T-Mo was able to offer first among its rivals. Osvaldik shares that they have “always been hyper focused on this.”  By being able to offer HD Voice first, T-Mobile was able to gain high satisfaction … [read full article]

T-Mobile reveals its unbeatable offers for Samsung’s newly announced devices

t-mobile-ar-map

Earlier today, Samsung held its Galaxy Unpacked event where it unveiled its latest slew of devices that it is working on. Some of these devices, such as the Samsung Galaxy Z Flip3 5G, Z Fold3 5G, Galaxy Watch 4, Watch 4 Classic, and Galaxy Tab S7 FE 5G have been confirmed to be coming to T-Mobile pretty soon.  In its release, T-Mobile revealed some pretty exciting offers for these new devices. You can get these devices at … [read full article]

T-Mobile has a Hometown Discount program you may not have heard of

t-mobile-hometown-discount

T-Mobile has silently unveiled a new Hometown Discount program for select rural customers. Through this program, customers can save 25 percent on their new line of service for life.  The discount was unveiled in a 30-second commercial. But unlike other videos, this one is unlisted on T-Mobile’s YouTube channel. Despite only getting reported now, it looks like the offer has been available on T-Mobile’s website since June 25th. But the offer continues to be available in select … [read full article]

T-Mobile Tuesdays giving customers exclusive $25 Live Nation offer

If there’s anything the pandemic taught us, it’s that we should never take things for granted ever again. Who would have thought that the simple act of being able to eat and gather with friends would be a thing of the past? But now that restrictions have started to ease up, things are slowly getting back to normal.  One of the things that is slowly making a return is the ability to listen to artists play music … [read full article]