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T-Mobile waives charges in line with Haiti earthquake

Days ago, Haiti was struck by a magnitude 7.2 earthquake. The recent report shows that the death toll has reached 2,207 while 344 people have been reported missing. Apart from the devastation of the earthquake, the region dealt with tropical storm Grace, which drenched the land with massive amounts of rain.  As a way of helping its customers, T-Mobile has announced that it will be waiving international long-distance and international roaming charges for calls and SMS made … [read full article]

Select T-Mobile customers getting free Apple TV+ subscription for a year

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Good news to T-Mobile customers!  Earlier today, T-Mobile revealed that they will be giving a free year subscription of Apple TV+ to select new and existing customers.  The promotion will be exclusive to customers on Magenta, Magenta MAX, Magenta 55+, Magenta Military, Magenta First Responders, and other small T-Mobile for Business customers. The offer will also be extended to Sprint Unlimited Plus and Premium customers. … [read full article]

More numbers coming in for T-Mobile’s 2021 Cybersecurity attack

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T-Mobile has revealed further information about the recent cybersecurity attack. Aside from the earlier 48 million victims, there are another 5.3 million existing T-Mobile postpaid customers that have been found to be part of the hack.  The newly discovered victims had their customer names, addresses, birthdays, phone numbers, IMEIs and IMSIs illegally accessed by the hackers. Unlike the first report, these accounts did not have their SSNs … [read full article]

T-Mobile giving away free bento box for T-Mobile Tuesdays

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T-Mobile will be giving its customers something new for its T-Mobile Tuesdays rewards platform.  As revealed by a report, T-Mobile will be offering a free bento lunch box to its customers via the app. The lunch box comes as a 3-piece set containing a white lid that bears the company’s T-Mobile Tuesdays logo. A secondary lid can be found in the trademark magenta color with embedded utensils.  … [read full article]

T-Mobile offering exclusive Google One plan at $5/month

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A recent report shared news that T-Mobile will soon be offering its postpaid and business customers a Google One subscription plan.  This will be a T-Mobile-exclusive plan and will include 500GB of shared family storage for $5 per month. The offer will be available to customers with less than 12 lines.  As of this writing, Google One offers plans that include 100GB up to 30TB of storage space. … [read full article]

T-Mobile confirms recent cybersecurity attack involves 48 million victims

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Once again, T-Mobile has given an update on their latest findings regarding the recent data breach. Although the investigation is still ongoing, the company revealed the extent of the attack today.  According to T-Mobile’s preliminary analysis, the attack was able to obtain records of more than 40 million “former or prospective customers” that applied for credit, as well as 7.8 million existing postpaid customers.  The data that … [read full article]

T-Mobile offers free iPhone 12 to switchers (no trade-in necessary)

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This back-to-school season, T-Mobile is running a few promotions that might encourage non-customers to make the switch. Starting today, new customers can get a free Apple iPhone 12 when they bring their number to T-Mobile and activate service under the Magenta MAX plan. The best thing about this deal is that it doesn’t need any trade-ins. You’ll receive up to $830 off via 24 monthly bill credits in exchange for your iPhone 12 purchase.  There’s also an … [read full article]

T-Mobile will launch The Sprint Forward Initiative program soon

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T-Mobile is aiming to launch a 3-step program that will address the concerns of Sprint customers. According to a report, the new program will launch on Friday, August 20th.   The report shared a few slides that were taken from what appears to be a training call that the wireless carrier conducted. The program includes the following steps: Sprint Customer Promise T-Mobile shares that this is “Our commitment … [read full article]

T-Mobile: Working “with highest degree of urgency” to verify extent of hack

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Yesterday, it was revealed that T-Mobile was the latest victim of a massive customer data breach. T-Mo has since confirmed the report in a statement. And today, the Un-Carrier has released a blog post to give an update of the incident.  T-Mobile says that they “have been working around the clock to investigate claims” on illegally accessed data. The Un-Carrier promised that they “take … [read full article]

T-Mobile will no longer accept device leasing on Sprint plans

T-Mobile is setting another important deadline this month.  According to a document shared by this report, T-Mobile will no longer allow new device leases  to Sprint plan customers. The document says that this will start tomorrow, August 17th. As explained in the document, this is T-Mobile’s way to streamline policies across the network to “provide a consistent customer experience.” The new decision will affect Activations, Add-A-Lines, … [read full article]

Report: T-Mobile involved in a huge customer data breach

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Update 9/16 9:08 pm: T-Mobile has confirmed the attack but did not share its extent. “We are confident that the entry point used to gain access has been closed, and we are continuing our deep technical review of the situation across our systems to identify the nature of any data that was illegally accessed. This investigation will take some time but we are working with the highest degree of urgency. Until we have completed this assessment we … [read full article]

Leaked document reveals T-Mobile will remove a feature from account settings

T-Mobile will be making an important change to its “Block All/Blacklist All Short Codes” account setting. This was revealed in a report with a leaked document of the announcement.  According to the leaked document, T-Mo intends to stop offering the feature on August 18. Right now, there are 1.5 million customers who have the feature installed in their accounts. T-Mo promises that these will be … [read full article]