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T-Mobile users unable to access T-Mobile app

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T-Mobile’s app has been a pretty convenient tool to use for its customers. Through the app, various services can be managed for your account. Unfortunately, there have been reports that users are having difficulties accessing the AutoPay service in the app. According to PiunikaWeb, users complained that almost half of the pages show a “request timeout” error. The error is evident on the billing and shop tabs. And it … [read full article]

FCC proposes measures to tighten SIM swap requests

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Last month, T-Mobile encountered one of the largest data breaches ever. The hacker was able to access the information of around 50 million users. And not only that, the Un-Carrier has since been dealing with SIM swap and port out attacks. This is pretty common with users who have a Coinbase account. And now, it looks like the Federal Communications Commission (FCC) is stepping in to fight the problem.  Earlier today, the FCC [read full article]

T-Mobile brings interactive experience to live sports

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The sports industry is one of the key sectors that has long looked for opportunities to reach its fans. And thanks to technology, sports teams get to make use of powerful tools to help give their sports enthusiasts a more interactive and immersive experience.  T-Mobile is proud to be part of that experience with its hometown Major League Baseball venue in Seattle, T-Mobile Park.  As announced today, the Un-Carrier has fully loaded this baseball venue with some … [read full article]

Metro by T-Mobile running $40/month offer to switchers

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Metro by T-Mobile is currently running a new $40 per month promotion for switchers.  With this promotion in place, you can enjoy a $40/month unlimited plan that already includes unlimited 4G LTE/5G data and unlimited calling and texting to Mexico. The plan also includes calling and texting to 20 Latin American countries.  As for the fine print, the plan will only be available until October 15, 2021. In order to be eligible for the offer, you will … [read full article]

T-Mobile presents new batch of 5G Open Innovation Lab participants

T-Mobile has since made its 5G Open Innovation Lab available to startups that are interested in presenting their breakthrough innovations. And recently, CNH Industrial has revealed that they have joined the program as the first industry partner to rapidly accelerate applied innovation in agriculture and manufacturing.  The global manufacturer joins other partners such as Accenture, Amdocs, Avanade, Dell Technologies, Ericsson, F5, Intel, Microsoft, Spirent, T-Mobile, and VMware.  “We are incredibly excited to join the 5G Open Innovation … [read full article]

T-Mobile names 25 winners of its Hometown Grants

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Earlier this month, T-Mobile named Woodstock, IL as the winner of its Hometown Techover Contest. And today, the Un-Carrier has announced 25 small towns that will win a Hometown Grant to help with their community development projects.   The winners of these grants include the following towns: Alabama: Atmore, Wedowee Arkansas: Clarksville California: Mammoth Lakes Illinois: dIXON Indiana: Batesville Idaho: Fruitland Kansas: Fort Scott Michigan: Lake Orion Mississippi: Oxford … [read full article]

This is what T-Mobile CEO talked about during the Goldman Sachs Communacopia Conference

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Earlier today, T-Mobile CEO Mike Sievert spoke at the Goldman Sachs Communacopia Conference. The executive talked about the company’s key priorities for 2H 2021 with focus on their lead in 5G.  Here are some of the points that Sievert highlighted during the event: On ARPU: “Look, one of them that I’m excited about is revenue per customer. Magenta MAX is a blockbuster success. In fact, we just re-guided now on this year that instead of being plus … [read full article]

T-Mobile makes changes to employee rules in Metro by T-Mobile stores, requires vaccinated staff to return

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T-Mobile has revealed an important change to how it operates its Metro by T-Mobile stores.  Starting October 1st, Metro by T-Mobile stores will have a minimum of 2 employees at all times. While this change won’t likely be felt by the larger stores, the smaller stores will have to endure a significant increase in their operating costs.  According to NWIDA, … [read full article]

T-Mobile names new executive vice president and general counsel

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T-Mobile recently announced a new addition to its corporate team. According to the announcement, Mark W. Nelson will be joining as the company’s new executive vice president and general counsel by October.  The reason for the change is because current General Counsel Dave Miller will be retiring from his position after 26 years with the Un-Carrier. He will retire from the company on April 1, 2022.  Nelson was chosen to be the successor because of his expertise … [read full article]

T-Mobile removes DIGITs promos mistakenly added to accounts

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T-Mobile recently discovered a billing error that applied incorrect promotions to several subscribers. After this discovery, T-Mobile sent out a text to affected subscribers informing them of the error.  The Un-Carrier started sending out a text message to subscribers on September 15th. The T-Mo Report also shared an internal screenshot talking about the error. The document revealed that around 200,000 accounts had a free Proxy by DIGITs line … [read full article]

T-Mobile makes changes to some grandfathered promos

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It’s common practice for plans to lose some features and promotions when they get grandfathered. This is why there are those who are hesitant to change their plan once they know their existing plan will be discontinued by their carrier. For this same reason, T-Mobile has made some changes to the way they discontinue their old plans.  This was initially shared on a Reddit post and was confirmed by … [read full article]