Latest News

T-Mobile Prepares for Hurricane Debby

With the approaching Tropical Storm Debby, T-Mobile is already getting its network and emergency response team ready for the Category 1 hurricane.  After making landfall in Florida’s Big Bend area with up to 80mph winds, it is expected to slow and bring a storm surge of 6-10 feet and heavy rains in Florida, Georgia, and the Carolinas.  To prepare for the hurricane, T-Mobile has already topped off key cell sites with generators and batteries to support local … [read full article]

T-Mobile: Hosting Capital Markets Day Event in September

t-mobile-corporate-logo

T-Mobile will be hosting a Capital Markets Day event in San Francisco, CA. The event will take place on Wednesday, Sept. 18, 2024, starting at 12:00 PM EDT. The event is expected to last 3.5 hours and will include presentations from senior leadership team of T-Mobile. There will also be a live Q&A session. If you are interested in joining the event, you can tune into the webcast around that time. During the virtual event, there will … [read full article]

T-Mobile Wins J.D. Power’s Customer Care Recognition for the 14th Consecutive Time

T-Mobile has won another recognition. This time, it comes from J.D. Power’s 2024 US Wireless Customer Care Study – Volume 2. This is the 14th consecutive time for the past seven years that T-Mobile received this award.  This award proves that T-Mobile is the undisputed leader when it comes to customer service. Their Team of Experts continue to follow the carrier’s commitment to providing … [read full article]

T Life vs T-Mobile App: Which Should You Be Using?

T-Mobile recently updated its T Life app. This app was released in January to replace the Un-carrier’s app rewards program, T-Mobile Tuesdays. The wireless carrier planned to use this app as a way to consolidate its T-Mobile Tuesdays program and allow users to manage their accounts, Home Internet, add new lines, and even keep track of the SyncUP KIDS Watch. Its latest update, however, has left users wondering why they should still use it.  As reported by … [read full article]

PSA: Former Sprint Customers, Better Check Your T-Mobile Bill Now

Be honest: do you fully understand your bill from your wireless carrier? If you are a former Sprint customer and have come across a monthly fee that you can’t explain, there might be a problem on your account.  As shared by a Redditor/T-Mobile rep, you might still be getting charges for your Sprint Flex Lease program. If you can remember, this is a program that Sprint … [read full article]

T-Mobile Has a New Competition for Small Towns

T-Mobile gives a whole new meaning to Friday Night Lights for one small town.  Earlier today, the Un-carrier announced a new competition called T-Mobile Friday Night 5G Lights. One deserving small town will win a football field technology makeover worth $2 million.  There will also be other winners in the competition who will win:  16 finalists will receive $25,000 each 300 schools will $5,000 each throughout the competition’s duration The initiative aims to support high school football … [read full article]

T-Mobile Reports Q2 2024: Shows Growth Despite Recent Events

T-Mobile recently reported its Q2 2024 earnings where they showed positive results in their performance for the quarter. Despite recent price hikes, the Un-carrier’s Q2 2024 performance in customer adds seem to be doing okay.  In this quarter, the Un-carrier was able to add 1.3 million postpaid subscribers, 777,000 of which were phone customers. It’s also worth noting that this is an achievement for the company since previous Q2 years did not have as much new postpaid … [read full article]

T-Mobile TPR Shows Signs of Improvement After Getting Called Out

T-Mobile third-party authorized retailers (TPRs) have recently been in the spotlight thanks to the revealing of their shady practices. After The Mobile Report called out these companies, it seems like a positive action has been taken, at least by one TPR.  In its report, the publication revealed the challenges that employees of Arch Telecom go through every day.  They revealed that the employees had to deal … [read full article]

US Appeals Court Believes Lawyers Representing T-Mobile Users Received a “Windfall” of the Settlement Fees

In class action lawsuits, who really wins? We wrote a previous article on this topic, explaining how the recent class action lawsuit against T-Mobile led to $25 settlement money for each class member compared to the fees that their representing lawyers would receive. This topic is once again brought to the spotlight in lieu of recent events.  As reported by [read full article]

T-Mobile Has Its Own Magenta Medal In Line With the Olympics

The Olympics kicked off in Paris over the weekend. As the top athletes of 204 countries vie for the gold medal in their particular sport, T-Mobile has rolled out its own competition to get its fans involved.  T-Mobile’s 2024 Un-Carrier Championship is a competition for everyone in this device-centric sports challenge. They have a quiz that dedicated tech enthusiasts and casual users can take part in. The winner will win the Magenta Medal, which T-Mobile says is … [read full article]