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T-Mobile unveils new partnership with Alaska Airlines

The people have spoken… or at least, the people over at Alaska Airlines. Earlier today, the airline company revealed that it has chosen T-Mobile as its preferred wireless provider. With the announcement, the two have partnered together to reinvent customer service and change their own industries.  In its announcement, Alaska Airlines revealed that they are able to go all-in on T-Mobile by migrating the majority of their mobility business. By using T-Mobile’s nationwide 5G network, the airline … [read full article]

T-Mobile executives answer 5G questions

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T-Mobile executives, Ryan Sullivan and Karri Kuoppamaki, talked about some pressing concerns on 5G. This is in continuation of yesterday’s report.  PCMag’s Sascha Segan spoke with the executives and learned these things about 5G: You can’t make 8K video calls on Magenta Max. T-Mobile will be able to take advantage of the Qualcomm X65’s three-carrier 5G aggregation in several different ways, allowing X65 phones (like … [read full article]

T-Mobile making $700,000 donation to SEC

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With its position as an official sponsor of the SEC, T-Mobile wants to do its part in helping the community thrive. At the same time, the Un-carrier knows how important women’s sports is and the effect of youth sports on female athletes. It hopes that one day, female athletes will be able to compete at the SEC.  One way it shows its support is by making a $50,000 donation to each of the 14 universities of the … [read full article]

T-Mobile presenting at Barclays Global Technology, Media and Telecommunications Conference

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T-Mobile’s Vice President and Chief Financial Officer, Peter Osvaldik, will be giving speaking at the upcoming Barclays Global Technology, Media and Telecommunications Conference. He will be providing a business update in the event. If you are interested in joining the event, you can tune into the webcast on Wednesday, December 8th at 4:45 pm ET.  During the virtual event, there will be a live webcast of Sievert’s talk. It will be available on [read full article]

T-Mobile presenting at UBS Global TMT Conference

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T-Mobile’s President and Chief Executive Officer, Mike Sievert, will be giving a business update at the upcoming UBS Global TMT Conference. He will be providing a business update in the event. If you are interested in joining the event, you can tune into the webcast on Monday, December 6th at 5:00 pm ET.  During the virtual event, there will be a live webcast of Sievert’s talk. It will be available on this page.  … [read full article]

Leak reveals T-Mobile will offer new Home Internet promotion to targeted customers

Because of how successful the public has accepted T-Mobile’s Home Internet service, the Un-Carrier is planning to unveil a new incentive promotion soon.  The T-Mo Report recently shared a leaked document detailing the new promotion incentive. Customers who sign up for the plan can enjoy the promotion, called 2021 HINT P9. Through this promotion, targeted customers can get a $150 virtual prepaid card when … [read full article]

T-Mobile launches campaign to help give low income families a better Christmas

The Season of Giving is here and T-Mobile is starting it right– by being a beacon of positive light to its employees, customers, and communities it serves. Together, T-Mobile hopes to fundraise for a common goal: to help out struggling households.  This year, T-Mobile intends to help families be able to purchase holiday gifts and essentials for their children. The Un-carrier launched the Pay Away the Layaway campaign as a way of helping out lower income households … [read full article]

T-Mobile acknowledges problem with Black Friday iPhone 13 promotion

Black Friday and Cyber Monday both just ended with the usual number of happy customers who were able to score a deal. But if you’re one of the T-Mobile customers who picked up an Apple device hoping to get a rebate on your purchase, you may want to hold off on celebrating just yet.  Before the much anticipated sale happened, T-Mobile already promoted the offer:  “Deals for Apple Fans: New and existing customers can score a FREE … [read full article]

T-Mobile, Verizon customers reported a service outage yesterday

Yesterday, both Verizon and T-Mobile trended on social media for negative reasons. It turned out that there were a number of customers of either carrier who experienced a service outage. Users from either network shared that they are unable to call numbers from rival carriers.  As seen on DownDetector, it looks like the issue first started around 12 pm EST. It then peaked hours later, around 5 pm … [read full article]

T-Mobile unveils Cyber Monday deals

Cyber Monday is here and T-Mobile continues to celebrate the occasion by offering a selection of devices on sale.  Some of the deals include an Apple iPhone SE on Us via 24 monthly bill credits when you add a line on any postpaid consumer plan. This offer is available to new and existing T-Mobile and Sprint customers.  There is also a chance to get a free Samsung Galaxy A10e or A11, or an LG Velvet via 24 … [read full article]

T-Mobile will settle June 2020 outage for $19.5 million

Last year, T-Mobile customers experienced a massive outage that led to over 20,000 failed 911 emergency calls. And now, the mobile operator has agreed to settle a probe for $19.5 million.  The Federal Communications Commission (FCC) prompted an investigation into the June 2020 outage that lasted over 12 hours. It also led to a congestion on T-Mobile’s networks and caused “the complete failure of more than 23,000 911 calls.”  As part of its consent decree with the … [read full article]