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T-Mobile investigates part in Tracfone security breach

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Last week, Tracfone alerted its customers of a security breach they discovered in their system. Some of the affected customers found themselves on Metro by T-Mobile’s network without their authorization. And today, T-Mobile is shedding more light on the matter.  According to Tracfone, they first received complaints of similar incidents around the holidays. This prompted them to release a statement: “We were recently made aware of bad actors gaining … [read full article]

T-Mobile will let you try out its Home Internet service for 15 days for free

Good news to anyone who’s interested in getting T-Mobile’s Home Internet service. T-Mo will soon let you try out the service for free for 15 days.  The T-Mo Report recently obtained leaked information about T-Mo’s plans to offer this trial in the future. The report shared that customers can sign up for T-Mo’s Home Internet service and get risk-free for 15 … [read full article]

Here’s why you’re unable to access certain websites

Some T-Mobile customers have been experiencing an “OpenDNS error” while trying to access certain websites on 4G/5G. If you are one of the customers who are currently dealing with this issue, it may be because of T-Mobile’s filtering tool. As discovered by a source of The T-Mo Report, T-Mobile recently “upgraded” its Web Guard feature. With the upgrade, the feature now supports HTTPS. The report also shows that … [read full article]

T-Mo employees, you might be entitled to a relocation incentive

T-Mobile is currently enticing its existing customers with some money to relocate to other parts of the country. According to internal documents obtained by The T-Mo Report, the Un-carrier is offering between $4,000 and $10,000 to relocate to another store.   T-Mobile calls this their “Relocation-Based Transfer Incentive.” And as revealed in the document, it is currently being offered to their Retail Associate Managers (RAMs) and higher … [read full article]

PCMag explores T-Mo’s secret against Verizon and AT&T’s C-band tech

T-Mobile’s President of Technology, Neville Ray, recently shared his thoughts on the topic of AT&T and Verizon’s C-band investments. In his blog post, the T-Mo executive stressed that their customers aren’t affected by the Federal Aviation Administration (FAA)’s concerns simply because they are not using the same technology.  Following up this blog post, PCMag took … [read full article]

T-Mobile tops Opensignal’s latest 5G Experience Report

T-Mobile has once again topped a third-party study for having the fastest 5G download and upload speeds in the country. The study also found that T-Mo can connect to 5G more often and in more places than anyone else.  According to Opensignal’s latest 5G Experience Report, the Un-carrier has a 5G download speed that is over 2.5x faster than Verizon’s and over 3x faster than AT&T’s. The report also states that T-Mo customers got to connect to … [read full article]

T-Mobile exec shares thoughts on current FAA concerns over C-Band 5G

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With the aviation industry’s concerns over 5G, T-Mobile President of Technology, Neville Ray, turned to the company’s website to give his input.  In the blog post, Ray discloses that T-Mobile does not use C-Band, which is where the concern comes from. The executive also says that T-Mo’s network and customers are not affected by the Federal Aviation Administration (FAA)’s concerns.  The post reads: “5G smartphones and networks have been in use across the US and globally since … [read full article]

T-Mobile can now fix your Apple device even if you’re not a T-Mo customer

Good news to all Apple users! T-Mobile is expanding their in-store repair services. The best part about this is that this service will extend to customers outside of T-Mobile.  As reported by The T-Mo Report, T-Mobile will soon start offering repairs to all Apple customers in their stores with repair services. Even if you’re an AT&T or Verizon customer, you can get … [read full article]

T-Mobile expands Home Internet service to 57 cities in Texas

T-Mobile is kicking off 2022 with a busy month.  Earlier today, the Un-carrier revealed that it has expanded its coverage of fixed wireless Home Internet service to 57 cities and towns across Texas. With this expansion, nearly 4 million Texans will be given an alternative to traditional landline ISPs.   “I am encouraged to hear about the expansion of T-Mobile Home Internet – a new option for connectivity in our state,” said State Representative Trent Ashby. “It’s unacceptable … [read full article]

T-Mobile execs to discuss 2021 earnings report

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T-Mobile US Inc.’s president & chief executive officer, Mike Sievert, and executive vice president & chief financial officer, Peter Osvaldik, will both be discussing the fourth quarter and full year 2021 financial and operational results of the company.  If you are interested in joining the event, you can tune into the webcast on Wednesday, February 2nd at 4:30 pm EDT.  During the virtual event, there will be a live webcast of Sievert’s talk. It will be available … [read full article]

T-Mobile partners with CTIA to improve branded caller ID tech

T-Mobile has plans to improve its caller ID technology for businesses and organizations. This is a way to help fight off scammers and unwanted robocalls.  This was announced earlier today via T-Mobile’s website. According to the Un-carrier, they have partnered with CTIA to develop industry best practices for branded caller ID. Through this partnership, they will create a powerful tool that will protect consumers against unwanted … [read full article]