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T-Mobile hosting a Q3 2022 earnings call

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T-Mobile will be hosting a Q3 earnings call later this month. Both Mike Sievert, T-Mobile president and chief executive officer, and Peter Osvaldik, T-Mobile executive vice president and chief financial officer, will be presenting during the event. The two executives will be discussing third quarter 2022 financial and operational results. If you are interested in joining the event, you can tune into the webcast on Thursday, October 27th at 4:30 pm EDT. During the virtual event, there … [read full article]

T-Mobile: Working with Google Cloud to improve customer care department

T-Mobile is collaborating with Google Cloud to improve its customer care efforts. Through this collaboration, T-Mobile will gain access to Google’s tools like data analytics, artificial intelligence (AI), and machine learning. As a result, they will be able to provide personalized customer care.  As revealed by Fierce Wireless, T-Mobile plans to use Google Cloud’s BigQuery and BigQuery ML so they can make predictions based on usage … [read full article]

T-Mobile earns highest score in J.D. Power 2022 US Business Wireless Satisfaction Study

T-Mobile has just received a new recognition from J.D. Power, which reaffirms T-Mo’s commitment to its customers.  Earlier today, J.D. Power released its 2022 U.S. Business Wireless Satisfaction Study for medium-sized businesses. In the study, T-Mo received the highest score across six study factors, including performance and reliability, customer service, sales representatives and account executives, offerings and promotions, cost of service and billing.  In its announcement, T-Mobile highlighted the different ways they have supported its T-Mobile for … [read full article]

T-Mobile unveils promotions for Google Pixel 7 series

Google unveiled its newest Pixel smartphone today and different carriers have already announced when they will be offering the device. T-Mobile is one of the carriers that have made the announcement on the Google Pixel 7, Pixel 7 Pro, and the Pixel Watch.  In a separate announcement, T-Mobile announced its own promotion for these devices: Free Pixel 7 or up to $800 off on the Pixel 7 Pro when trading in on Magenta MAX or equivalent Sprint … [read full article]

T-Mobile amps up Austin FC Q2 Stadium with Ultra Capacity 5G

T-Mobile has good news for football fans, particularly Austin FC fans.  The Un-carrier announced today that it is adding Ultra Capacity 5G enhancements to the Q2 Stadium of Austin FC. With this, T-Mo customers will be able to make the most of their experience while watching a football game on-site.  Aside from optimizing the download speeds, T-Mobile will be installing on-site tablets that its customers can use to order food and beverages. Meanwhile, those who aren’t T-Mo … [read full article]

T-Mobile unveils winners of its first Unconventional Awards

Earlier this evening, T-Mobile announced the recipients of its first-ever Unconventional Awards. The announcement was made at the Mobile World Congress in Las Vegas, NV.  The award honored customers whom T-Mobile considered as disruptors in their industries; who broke through conventions and challenged the status quo.  There are three categories that T-Mo awarded: Innovation in Customer Experience, Innovation in Employee Enablement, and Innovation in Industry.  The winners in each category are: Innovation in Customer Experience: Tennessee State … [read full article]

T-Mobile unveils Advanced Industry Solutions for businesses

T-Mobile has a bunch of ready-to-deploy solutions to introduce to municipalities and retail, manufacturing, and logistics businesses. Through these solutions, the Un-carrier is able to provide for their needs in connectivity, compute, devices, and applications for smart solutions.  Today, T-Mobile unveiled Advanced Industry Solutions, a solution that connects T-Mobile with technology vendors. By providing end-to-end packages, T-Mo can source and manage all the solutions that are needed on the retail floor.  And this solution comes at the … [read full article]

Assurant lays off numerous T-Mobile repair employees

A number of T-Mobile employees got laid off today.  As revealed by The T-Mo Report, T-Mobile advised all of its in-store repair employees to attend a Zoom call instead of going to work. The call was made last night at 9PM Eastern. They were told over the video call that they have been laid off by Assurant, T-Mo’s insurance partner.   The report says that affected employees were told that … [read full article]

OnePlus 10T exclusively lands on T-Mobile

It’s official! T-Mobile will be the exclusive wireless service provider in the country to offer OnePlus’ latest 5G smartphone, the OnePlus 10T. The announcement was made by T-Mo earlier today.  The OnePlus 10T comes with a 6.7-inch Fluid AMOLED display with 120Hz refresh ratio. From within, the device is powered by a Snapdragon 8+ Gen 1 OS with 8GB or 16GB of RAM. The onboard storage is available from 128GB or 256GB.  Camera-wise, the device is equipped … [read full article]

T-Mobile prepares for Hurricane Ian

T-Mobile is making preparations for the landfall of Hurricane Ian, which is expected to make its landfall in Cuba and move to Florida afterwards. The hurricane is expected to cause havoc in the west-central part of Florida starting Wednesday morning, which will likely cause power outages along the immediate coast.  As for its preparations, here are T-Mobile’s plans for the following days: Network – T-Mobile’s teams have activated their emergency operation plans and are preparing for any … [read full article]

T-Mobile’s 5G network powers up Sentinel rover

T-Mobile has partnered with InDro Robotics to power up its electrical substation rover called Sentinel. By doing so, it can provide 5G network connection to the rover to get better monitoring services.  Sentinel provides 24-hour maintenance inspection and security services via autonomous and remote control operations. With T-Mobile’s 5G network hooked up to it, Sentinel was able to stream all of its surveillance data back to the maintenance teams in near real-time.  “Like most robotics, the Sentinel … [read full article]

T-Mobile offers Secure Wi-Fi app free for select Business customers

T-Mobile is giving its Business customers a secure way to connect to the internet. The Un-carrier announced the new Secure Wi-Fi mobile app a few days ago, which will be available to eligible T-Mobile for Business customers. The best part about the announcement is that it will be available at no extra cost.  Secure Wi-Fi was developed by Mobolize as a set-and-forget app. Through the app, business users can connect to public Wi-Fi and still have the … [read full article]