Latest News

Displaced by the Hawk Fire? T-Mobile Has Wi-Fi and Charging Waiting in Reno

T-Mobile’s disaster response team has set up at another shelter, this time for residents dealing with the Hawk Fire in the Reno-Sparks area of Nevada. As shared by T-Mobile, the Un-carrier is now providing free Wi-Fi and device charging at the Red Cross shelter inside the Reno-Sparks Convention Center, located at 4590 S. Virginia St. in Reno. It’s open around the clock until further notice, which matters a lot if you’ve evacuated with a phone at … [read full article]

T-Mobile’s Value Pitch Is Losing Its Edge, According to One Big Bank

For years, T-Mobile’s pitch to Wall Street has been simple: best network, best value, growing faster than anyone else. That story just took a hit from one prominent analyst, though plenty of others on the Street are pushing back on how bad things really are. As reported by Fierce Network, Wolfe Research analyst Peter Supino downgraded T-Mobile stock earlier this month from “outperform” to “peer perform,” essentially moving his expectation for the stock from beating the … [read full article]

T-Mobile Wants You to Check In on Your Phone Before an Employee Even Says Hi

T-Mobile’s push to make T-Life the default way customers handle their accounts has now made its way onto the counter of the physical store itself. According to PhoneArena, which cited an image shared by Wave7 Research analyst Jeff Moore, T-Mobile locations are rolling out new tabletop signage asking customers to check in through T-Life as soon as they walk in. Shoppers who’ve already given the app permission to use their location get an automatic check-in … [read full article]

T-Life Has Its Critics, But Satisfaction Data Tells a Different Story

If you’ve spent any time in T-Mobile forums or comment sections over the past year, you’d think T-Life was universally despised. Loud, persistent backlash over the carrier’s push toward its app-first customer service model has been a constant theme. But the reality on the ground looks more mixed, and in some ways more favorable to T-Mobile, than the loudest complaints suggest. As reported by PhoneArena, start with the technical performance numbers. J.D. Power’s most recent wireless … [read full article]

Inside T-Mobile’s Response to the Salt Typhoon Hack: Cut the Cord, Save the Trophy

hacker-insults-t-mobile

Sometimes the best cybersecurity move isn’t a patch or a firewall rule, it’s a pair of scissors. That’s more or less what happened when T-Mobile’s engineers discovered a compromised router at a California data center as part of the broader Salt Typhoon hacking campaign, and the Un-carrier’s response has become a story worth knowing if you’re a T-Mobile customer wondering whether your data was ever at risk. Here’s what happened, as reported by PhoneArena: T-Mobile’s team … [read full article]

Fairphone 6+ Launches in the US at $649, Unlocked for T-Mobile’s Network

If you’ve been eyeing Fairphone’s repairable phones from overseas and wishing you could just buy one here, today’s your day. The Fairphone 6+ has officially launched in the US, selling unlocked through Fairphone‘s own website and Amazon for $649.99, and it’s built to work right out of the box on T-Mobile’s network. For anyone who hasn’t followed Fairphone before, the Dutch company has built its whole reputation around the opposite of what most phone makers do: … [read full article]

T-Mobile Activates Free Unlimited Data in Hawaii as Hurricane Lala Recovery Continues

T-Mobile is throwing everything it has at getting Hawaii back online after Hurricane Lala tore through the islands, and the Un-carrier just shared a fresh update on how that recovery is going. As of August 16, T-Mobile says the network hits it’s dealing with are overwhelmingly tied to widespread commercial power outages rather than physical damage to towers, which is at least some good news. Crews are fanned out across multiple islands right now, restoring affected … [read full article]

T-Mobile Customer’s Device Credits Vanish With Two Months Left on His Plan

A T-Mobile customer’s monthly bill jumped by $80 with no warning and it took weeks of back-and-forth with the carrier to get it sorted out. The case, first reported on Reddit and covered by PhoneArena, is a reminder that device financing credits don’t always show up reliably, even when you’ve done everything right. The customer, who posts as Humble_Fisherman5391, was two months from finishing a 24-month phone financing plan when T-Mobile stopped applying his Recurring Device … [read full article]

T-Mobile Is Already Prepping Hawaii’s Network for a Possible Tropical Storm

T-Mobile is moving crews and equipment into place across the Hawaiian Islands as a tropical system that could strengthen into Tropical Storm Lala approaches the state.  According to their announcement, the system could officially become Lala as soon as Thursday, with heavy rain, strong winds, and flooding possible starting Friday and continuing through the weekend. The Big Island currently faces the greatest potential impact, though the exact track and intensity remain uncertain. Rather than waiting to … [read full article]

T-Mobile’s Pixel 11 Launch Deals Are Here

The new Google Pixel lineup is officially available to pre-order at T-Mobile, and the Un-carrier isn’t shy about making itself the best place to buy one. As of August 12, customers can reserve the Pixel 11, Pixel 11 Pro, Pixel 11 Pro XL, Pixel 11 Pro Fold, and Pixel Watch 5, with devices shipping and hitting stores on August 20. The headline offer: get the Pixel 11 Pro XL on Us (up to $1,300 off) when … [read full article]

T-Mobile Finalizes Spectrum Swap With Grain Management, Adds More 600 MHz

T-Mobile officially closed the books on its spectrum swap with Grain Management this week, confirming on August 11 that the long-in-the-works transaction is complete — and it’s a deal that’s worth understanding if you care about where T-Mobile’s 5G coverage goes from here. Here’s the trade: T-Mobile handed its entire 800 MHz spectrum portfolio over to Grain Management, and in exchange picked up $2.9 billion in cash plus every single one of Grain’s 600 MHz spectrum … [read full article]

T-Mobile Has Fewer People Than Ever to Help You With Your Plan

If you’ve noticed longer hold times or a harder time getting real help with your T-Mobile plan lately, the numbers help explain why. According to Deutsche Telekom’s Q2 2026 earnings report, T-Mobile’s US workforce shrank from 70,036 full-time employees at the end of 2025 to 65,365 by the end of June; a drop of roughly 4,700 people in just six months. That’s not a one-time blip, either. As reported by PhoneArena, this round of cuts is … [read full article]