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T-Mobile, Metro by T-Mobile lands top spot on J.D. Power Customer Care Study

J.D. Power recently named T-Mobile as the winner of its 2023 U.S. Wireless Customer Care Study – Volume 1. This is actually not a new recognition obtained by T-Mo as it is the 11th consecutive time that the Un-carrier landed the role.  Aside from T-Mobile, its prepaid brand, Metro by T-Mobile, also earned the top spot out of mobile virtual network operators (MVNOs). Collectively, this is T-Mobile’s 25th overall win, which earns them the recognition for J.D. … [read full article]

T-Mobile unveils offers for Samsung Galaxy S23 devices

Samsung unveiled its latest Galaxy S23 series earlier today and it surely is something to look forward to.  T-Mobile has summarized the specs included in these phones: The Samsung Galaxy S23 Ultra combines the best of Galaxy Note series with the S series, including the enhanced new S Pen to better enable new ways to work and create on the go. The Samsung Galaxy S23 Ultra has a … [read full article]

T-Mobile reveals record customer growth in 2022

T-Mobile has unveiled its Q4 and Full Year 2022 results and it’s something worth being proud of.  In 2022, the Un-Carrier was able to deliver record customer growth; which includes industry-best and record high postpaid account, postpaid customer, and broadband customer growth.  Here are the highlights of today’s announcement: Postpaid service revenues of $11.7 billion in Q4 2022 (in line with consensus) — $45.9 billion in 2022, industry-leading growth of 8%.   Core Adjusted EBITDA of $6.6 billion … [read full article]

T-Mobile enhances network in Phoenix for the Super Bowl LVII

With the Super Bowl LVII coming up, the State Farm Stadium in Phoenix is gearing up for the momentous event. One way that T-Mobile is helping prepare for this event is by launching enhancements to its 5G coverage and capacity across the Greater Phoenix area.  With the enhancements in place, visitors inside State Farm Stadium get 10 times more speed on T-Mobile’s network. Across the region, the speed has improved four times.  The permanent upgrades inside State … [read full article]

T-Mobile signs The Climate Pledge to be a net-zero emissions carrier by 2040

T-Mobile is committed to help fight the war on Climate Change by pledging to be a net-zero emissions carrier by 2040.  To make things official, the Un-carrier recently signed The Climate Pledge to achieve this goal. The pledge places “a cross-sector community of companies and organizations working together to solve the challenges of cutting global carbon emissions for a sustainable future.” In order … [read full article]

T-Mobile bags total of 16 awards from 3 independent reports

T-Mobile takes the title as the nationwide network leader, thanks to the findings of three expert third-party reports.  Earlier today, these three independent bodies gave T-Mo recognition for its network performance. T-Mobile earns 16 awards collectively, which include the following: umlaut 5G Network Performance Audit Report: Overall Nationwide 5G Score: T-Mobile 5G Coverage: T-Mobile 5G Stability: T-Mobile 5G Download Speed: T-Mobile 5G Upload Speed: T-Mobile 5G … [read full article]

T-Mobile Tuesdays’ next freebie is a Valentine’s Day-themed cup

T-Mobile has something exciting lined up for Valentine’s Day! As part of its T-Mobile Tuesdays rewards program, T-Mobile is giving away a free T-Mo branded cup. This was recently shared by The T-Mo Report, who also spilled the beans on the other physical items that the Un-carrier gave away like a selfie light, an umbrella, and a headlamp.  Since Valentine’s Day falls on a Tuesday, it makes … [read full article]

Metro by T-Mobile: To offer TCL ION X

Metro by T-Mobile has a new phone model to offer soon. Starting Thursday, the T-Mobile prepaid brand will be offering the TCL ION X smartphone to new customers.  This device is an entry-level phone that connects to T-Mo’s 4G network. It has a 6-inch display and is powered by a MediaTek Helio G25 processor with 3GB of RAM and 32GB of onboard storage. A microSD card is available for memory expansion of up to 512GB.  Camera-wise, the … [read full article]

NAD advises T-Mobile to stop using “fast” and “reliable” claims

metro-by-t-mobile-sold-at-t-mobile-corporate-stores

The Better Business Bureau (BBB) National Programs’s National Advertising Division has advised T-Mobile to make changes in its claims after receiving a complaint lodged by Comcast. The agency told the Un-carrier to stop using the words “fast” and “reliable” in its T-Mobile Home Internet service claims. Meanwhile, they gave an approval to T-Mo’s usage of the “your price is locked in” claim since T-Mobile did not make any changes to its Home Internet monthly charge. The NAD, …

T-Mobile currently offering Motorola Edge 2022 for trade-ins

T-Mobile has an ongoing trade-in deal for customers using a low end device. For a limited time period, the Un-carrier is giving away a free Motorola Edge 2022 to customers who trade-in an eligible device. And the good news is that there is a long list of eligible devices for this offer.  This was shared today by The T-Mo Report, who received an internal documentation that outlined the … [read full article]