Latest News

T-Mobile’s Assurance Wireless ACP now in 48 states

T-Mobile has expanded its participation in the government’s Affordable Connectivity Program (ACP) through its Lifeline Assistance brand, Assurance Wireless. With today’s announcement, the total number of states where TCP offers ACP is now 48 plus the District of Columbia.  The new states that have been added to the list include Montana, Nebraska, North Dakota, Oklahoma, South Dakota, Vermont, and Wyoming. If you reside in any of these states and qualify for the government’s ACP, you can get … [read full article]

Some T-Mobile customers on Samsung devices experiencing service disconnection

Select T-Mobile customers are currently experiencing a bug that disconnects their existing service lines.  The affected customers have turned to Reddit to voice their concerns. And as shared by The T-Mo Report, an internal document confirms the bug. It turned out that customers who purchased their device directly from Samsung’s website for their T-Mobile line are experiencing … [read full article]

Mint Mobile gets affected by T-Mobile recent data breach

Back in January, T-Mobile revealed to its customers that it encountered a security breach during the first week of the month. The Un-carrier said that the breach compromised 37 million accounts but assured that “no financial information was stolen”. Unfortunately, the same cannot be said for some customers of its MVNO partners. It was already reported that at least one user on Google Fi encountered a security … [read full article]

T-Mobile waives fees after Turkey and Syria earthquake

T-Mobile has responded to the strong earthquake that recently hit Turkey and Syria. This earthquake is even regarded as the strongest one to have hit both countries in more than 100 years.  In its response, T-Mobile offered assistance to its customers who need to stay connected to friends and family during such a difficult time.  The Un-carrier revealed that it will be waiving international long-distance calls and SMS … [read full article]

Report: T-Mobile reminds Sprint SIM customers to switch before May 1st End of Life

Ever since T-Mobile merged with Sprint, the fate of Sprint customers have always been hanging on a thread. And even though the merger happened almost three years ago, T-Mobile allowed legacy Sprint customers to hold onto their Sprint SIM cards. But according to a report, this will likely be ending soon.  The T-Mo Report recently obtained a document revealing an upcoming change … [read full article]

T-Mobile, Metro by T-Mobile lands top spot on J.D. Power Customer Care Study

J.D. Power recently named T-Mobile as the winner of its 2023 U.S. Wireless Customer Care Study – Volume 1. This is actually not a new recognition obtained by T-Mo as it is the 11th consecutive time that the Un-carrier landed the role.  Aside from T-Mobile, its prepaid brand, Metro by T-Mobile, also earned the top spot out of mobile virtual network operators (MVNOs). Collectively, this is T-Mobile’s 25th overall win, which earns them the recognition for J.D. … [read full article]

T-Mobile unveils offers for Samsung Galaxy S23 devices

Samsung unveiled its latest Galaxy S23 series earlier today and it surely is something to look forward to.  T-Mobile has summarized the specs included in these phones: The Samsung Galaxy S23 Ultra combines the best of Galaxy Note series with the S series, including the enhanced new S Pen to better enable new ways to work and create on the go. The Samsung Galaxy S23 Ultra has a … [read full article]

T-Mobile reveals record customer growth in 2022

T-Mobile has unveiled its Q4 and Full Year 2022 results and it’s something worth being proud of.  In 2022, the Un-Carrier was able to deliver record customer growth; which includes industry-best and record high postpaid account, postpaid customer, and broadband customer growth.  Here are the highlights of today’s announcement: Postpaid service revenues of $11.7 billion in Q4 2022 (in line with consensus) — $45.9 billion in 2022, industry-leading growth of 8%.   Core Adjusted EBITDA of $6.6 billion … [read full article]

T-Mobile enhances network in Phoenix for the Super Bowl LVII

With the Super Bowl LVII coming up, the State Farm Stadium in Phoenix is gearing up for the momentous event. One way that T-Mobile is helping prepare for this event is by launching enhancements to its 5G coverage and capacity across the Greater Phoenix area.  With the enhancements in place, visitors inside State Farm Stadium get 10 times more speed on T-Mobile’s network. Across the region, the speed has improved four times.  The permanent upgrades inside State … [read full article]

T-Mobile signs The Climate Pledge to be a net-zero emissions carrier by 2040

T-Mobile is committed to help fight the war on Climate Change by pledging to be a net-zero emissions carrier by 2040.  To make things official, the Un-carrier recently signed The Climate Pledge to achieve this goal. The pledge places “a cross-sector community of companies and organizations working together to solve the challenges of cutting global carbon emissions for a sustainable future.” In order … [read full article]

T-Mobile bags total of 16 awards from 3 independent reports

T-Mobile takes the title as the nationwide network leader, thanks to the findings of three expert third-party reports.  Earlier today, these three independent bodies gave T-Mo recognition for its network performance. T-Mobile earns 16 awards collectively, which include the following: umlaut 5G Network Performance Audit Report: Overall Nationwide 5G Score: T-Mobile 5G Coverage: T-Mobile 5G Stability: T-Mobile 5G Download Speed: T-Mobile 5G Upload Speed: T-Mobile 5G … [read full article]

T-Mobile Tuesdays’ next freebie is a Valentine’s Day-themed cup

T-Mobile has something exciting lined up for Valentine’s Day! As part of its T-Mobile Tuesdays rewards program, T-Mobile is giving away a free T-Mo branded cup. This was recently shared by The T-Mo Report, who also spilled the beans on the other physical items that the Un-carrier gave away like a selfie light, an umbrella, and a headlamp.  Since Valentine’s Day falls on a Tuesday, it makes … [read full article]