Legere: T-Mo to “double down” on outreach to ensure premium SMS charges are refunded, FTC “sensationalized” story
As you no doubt read earlier this week, the FTC launched an allegation that T-Mobile is guilty of “cramming”. Or – in other terms – charging customers for premium content, hiding the charges in customer bills, and making a tidy profit. And, although it was unsettling for all T-Mo fans and customers, it was – by all accounts – about the bigger … [read full article]















