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T-Mobile UnCarrier Ad Featuring Phone Theft Lands Company In “Hot Water”

T-Mobile’s JUMP! ad campaign with Bill Hader has met moderate success but now one of the ads is landing the company in some “hot water.” A letter written by San Francisco District Attorney George Gascon and New York Attorney General Eric Schneiderman ask the carrier to pull the ad featuring Hader and an attempted mugging. “This ad is more than tasteless: These robberies often … [read full article]

(Updated) T-Mobile Moving to Cancel Some Grandfathered Rate Plans, Offer Customers New Options?

Update: A T-Mobile spokesperson just delivered the following comment confirming the rate plan move for grandfathered/legacy customers: Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity. Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to … [read full article]

(Updated) T-Mobile Canceling Galaxy Gear Orders Placed With “FALLFUN30” Discount Code

Update: T-Mobile reached out to in a brief statement hoping to address the concerns customers have had about their canceled orders: A limited number of customers recently purchased Samsung Galaxy Gear on www.T-Mobile.com<http://www.T-Mobile.com> using a discount code intended for smartphone accessories such as protective covers and cases. While Galaxy Gear … [read full article]