Latest News

Report: T-Mobile Shuts Down Support Centers, Thousands Lose Jobs (Updated With T-Mo’s Clarification)

Update (June 6, 2023): A T-Mobile representative reached out to us to clarify some of the inaccuracies from the report. The representative shared that they did not close their support centers and lay off their employees. Instead, they decided to bring these employees together into “five designated Customer Experience Center locations across the country.” The representative also shared that they offered a relocation package to their employees and hoped “as many of our employees as possible stay … [read full article]

T-Mobile Teams Up With Valmont for First Ever BVLOS Flight

Another feat has been accomplished by T-Mobile today. The company, together with Valmont Industries Inc., has announced the completion of an industry-first long-distance beyond visual line of sight (BVLOS) drone inspection flight powered by 5G.  This accomplishment gives room for the possibility of BVLOS drone operations in the country. Together with T-Mobile, Valmont is the first in the country to get a waiver from the Federal Aviation Administration (FAA). But what is BVLOS and how does this … [read full article]

Report: T-Mobile Will Soon Charge a Fee for In-Person Bill Payments

T-Mobile will soon be implementing a change that will surely be frowned upon by its customers. And even as we speak, there are already plenty of users who are unhappy with the Un-carrier’s plan to start charging them for making in-person bill payments at a store. The Mobile Report recently shared a document that details T-Mo’s plans to charge a $5 fee (plus tax) for … [read full article]

T-Mobile Unveils Exclusive motorola razr+ Offers

Motorola’s newest smartphone is here and it’s exclusively coming to T-Mobile first. More importantly, the Un-carrier will be the only wireless provider to offer the motorola razr+ in Viva Magenta color. Internationally, this device is called the motorola razr 40 Ultra. It comes with a 3.6-inch OLED with 144Hz refresh rate on the outside and a 6.9-inch OLED display with 165Hz refresh rate inside. From within, the device is powered by a Snapdragon 8 Plus Gen 1 … [read full article]

T-Mobile CEO Sees AI as Way to Help Reduce Churn Rate

In Q1 2023, T-Mobile reported a decline in its churn percentage. Compared to last year’s .93%, the quarter had .89% churn rate, which is something that CEO Mike Sievert is pleased with. After all, T-Mo is the only wireless carrier to have reduced churn rate. Its other rivals reported an increase in churn rate.  This, however, does not mean that T-Mobile will be complacent with its churn rate at this point. As noted by Sievert: “But still, … [read full article]

Metro by T-Mobile is Now the Official Wireless Partner of the LAFC

Metro by T-Mobile has just ventured into the world of soccer. Earlier today, the prepaid brand announced that it has partnered with the Los Angeles Football Club (LAFC). This partnership makes Metro by T-Mobile the Official Wireless Partner of one premier club of the MLS.  Through this sponsorship, Metro can help kids be part of the game via its player escort program. In every home game, lucky fans will be able to score an upgrade to front … [read full article]

Developer Creates App for T-Mobile Home Internet Gateway Devices

T-Mobile’s Home Internet service has been around since April 2021. Ever since T-Mobile launched the service, it has been widely appreciated by customers who have had trouble getting reliable internet service from ISPs. Despite its success, however, many are unhappy with the firmware used on such gateways.  Unfortunately, these gateway devices don’t give much information about their internet connections. They only provide a look into basic signal strength. T-Mobile’s Home Internet gateway devices cannot be customized.  The … [read full article]

T-Mobile Offers Free Instacart+ to T-Mobile 5G Internet Switchers

With moving season upon us, T-Mobile has released a new promotion that will be perfect for anyone planning to move. Whether you’re moving to a new house or to a new internet provider, you can jump right in on the trend.  For a limited time period, T-Mobile will be giving away free Instacart+ for one year to anyone who switches to T-Mobile 5G Internet. In addition to the free subscription, the offer includes a $100 credit so … [read full article]

T-Mobile Waives Fees for Customers in Guam Due to Mawar’s Destruction

t-mobile-black-logo

T-Mobile has released an article on how they plan to respond to the current threat in Guam. The US island territory is currently facing one of the strongest storms in over 20 years called Mawar. And because of this, T-Mo is doing its best to give customers a way to stay connected during this ordeal.  In its announcement, T-Mobile revealed that they will be waiving international long-distance and SMS texts to and from Guam for T-Mobile, and … [read full article]

Sprint’s Final Days Has Been Revealed

This is it! It’s the end of an era, at least for the brand, Sprint. Back when T-Mobile announced its plan to acquire Sprint, we’ve religiously covered the entire series of events. And it feels like an eternity ago, with the pandemic and all. But today, a report acquired internal documents revealing the final date for Sprint’s demise. As reported by The Mobile Report, there are three important dates to … [read full article]

2022/2023 T Challenge Winners Announced: Check Out This Year’s Winners Here

T-Mobile US and Deutsche Telekom have announced the winners of its T Challenge 2023. After six months of competition, the 20 finalists have finally completed the challenge. The finalists were previously announced here. The finalists all presented their solutions to T-Mobile US and Deutsche Telekom executives in Bonn, Germany. Out of the finalists, six winners were picked for their innovative solutions.  The following are the … [read full article]

T-Mobile’s study reveals what Americans want most while revenge traveling this summer

Earlier today, T-Mobile released data detailing how many Americans are currently revenge traveling. Despite its name, the idea behind revenge travel is that it allows individuals to travel and make up for lost time brought about by the pandemic.  Based on a Harris Poll survey from T-Mobile, 80% of Americans intend to travel as much or even more compared to last summer. The Un-carrier already expects this to be the busiest Memorial Day weekend in years. And … [read full article]