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T-Mobile Partners With OpenAI to Create IntentCX

Another announcement that T-Mobile made during its Capital Markets Day event is that they have signed a multi-year agreement with OpenAI that promises to “revolutionize the customer experience and reset customer success benchmarks for companies around the world.”  Using technologies from both companies, T-Mobile and OpenAI are custom-building IntentCX, the first intent-driven AI-decisioning platform of its kind. This technology comes with secure access to T-Mobile data and OpenAI’s ability … [read full article]

T-Mobile Partners With NVIDIA, Ericsson, Nokia for AI-RAN Innovation Center

During today’s Capital Markets Day event, T-Mobile announced a new collaboration with NVIDIA, Ericsson, and Nokia. This partnership aims to further advance its 5G leadership position by driving the future of mobile networks with the use of AI. Together, the Un-carrier plans to revolutionize radio access networks (RAN)’s capabilities to further support customers.  The partnership will use NVIDIA AI Aerial platform T-Mobile’s 5G network and Ericsson … [read full article]

T-Mobile Unveils Its Network for First Responders: T-Priority

T-Mobile is joining the move to support first responders by providing them a new solution that helps them stay connected every day and in the event of an emergency. During today’s Capital Markets Day event, T-Mobile CEO Mike Sievert unveiled T-Priority, an unprecedented support for first responders that comes with the following: The world’s first network slice for first responders built on T-Mobile’s 5G Standalone Core Best-in-class partners with industry partners like Motorola Solutions, Ericsson, and 3rd-Eye … [read full article]

T-Mobile Submits Filing Opposing FCC’s Proposed 60-Day Device Unlocking Policy

Back in June, the Federal Communications Commission (FCC) proposed to lower the required number of days for carriers to unlock devices. Instead of the current number of days, the FCC wants carriers to limit this to just 60 days. T-Mobile has reacted to this and submitted a new filing to the FCC.  In its filing, T-Mobile explained why it opposed the new policy. The Un-carrier met … [read full article]

Report: Hacker Gains Access to T-Mobile’s Internal Files Via Third-Party Firm

Update 10:54 am ET Sept. 17, 2024: A T-Mobile representative reached out to correct us that this incident did not involve T-Mobile US. The rep shared that “it may be a T-Mobile brand outside of the US.” This correction reveals that T-Mobile US and any of its brands in the US were not affected by this data breach. The original article is below. — It looks like T-Mobile has been involved in a new data breach after … [read full article]

Price Increase Won’t Affect T-Mobile Customers With “Hulu On Us” Perk

At the start of the year, T-Mobile offered a “Hulu On Us” perk to customers who would subscribe to its premium Go5G Next plan. The Un-carrier previously offered the perk for either six months or an “indefinite” period, depending on the customers’ Netflix package. While those who received six months of Hulu On Us had used up the perk by now, those with an “indefinite” Hulu On Us are wondering if they will continue receiving the perk … [read full article]

T-Mobile Opens Pre-Orders for Apple iPhone 16 Devices

Apple unveiled its latest iPhone devices earlier this week. Along with that, T-Mobile has shared its promotions for these devices. If you’re looking forward to this device, you’ll be pleased to know that pre-orders start tomorrow, Sept. 13.  With T-Mobile’s pre-order offer, you can get any of the iPhone 16 devices for free: Get a free iPhone 16 Pro (or up to $1000 off any iPhone 16 model) … [read full article]

T-Mobile Names 25 New Recipients of Hometown Grants

T-Mobile continues with its Hometown Grants project as it awards the latest 25 recipients today.  Hometown Grants is T-Mobile’s five-year commitment to helping small towns and rural communities since April 2021. To date, they have been able to provide over $14 million across 47 states. The initiative has also created over 86,000 volunteer hours as they gathered to cooperate in this project.  The new recipients will each receive funding of up to $50,000 from T-Mobile to kickstart … [read full article]

T-Mobile Successfully Sends WEA via Starlink’s Satellite

With the way technology is advancing in the US, dead zones will soon be a thing of the past– at least for T-Mobile.  Earlier today, T-Mobile announced that it had successfully sent and received a wireless emergency alert (WEA) via Starlink satellites equipped with satellite-to-smartphone capabilities. This is an important achievement since this is the first time in US history that a wireless emergency alert was sent via satellite.  A test alert for a hypothetical evacuation notice … [read full article]