Latest News

T-Mobile VoLTE and Wi-Fi calling outage kicked off overnight, some users still having issues

UPDATE: I still haven’t heard back from T-Mobile, but John Legere has confirmed that some customers are having “intermittent calling issues.” UPDATE 2: T-Mobile posted a tweet on Saturday night apologizing to customers that are having issues with calling and promised that “teams are working to resolve them asap.”   It looks like T-Mobile and its engineers had a bit of a rough … [read full article]

Samsung Gear S2 Classic will launch at T-Mobile on March 11

After launching the Samsung Gear S2 last November, T-Mobile will begin offering its Classic counterpart next month. The Samsung Gear S2 Classic will be available from T-Mobile starting on March 11. Pricing will be set at $0 down, 23 monthly payments of $16.67 apiece, and one final payment of $16.58. Full retail pricing will be $399.99. Watch out for the @samsung #GearS2Classic –available March 11th from T-Mobile! https://t.co/qmEJm8JpbY … [read full article]

T-Mobile comes in a close second in JD Power phone buying experience study

Hot on the heels of a RootMetrics’ wireless network report, JD Power has released a new report of its own that measures customer satisfaction with the wireless device purchase process. And with this one, T-Mobile fared much better. JD Power’s study evaluates the buying experience for customers picking up a new wireless phone from any of three channels: phone calls with sales reps, … [read full article]

RootMetrics second half 2015 US network report is out, T-Mobile shows data improvements

A couple of weeks after T-Mobile won the most awards in an OpenSignal network study, a new report has surfaced that puts T-Mo in the opposite position. RootMetrics has published its Mobile Network Performance in the US study for the second half of 2015. Its results show T-Mobile finishing with an overall network performance score of 80.9 out of 100. To … [read full article]

Neville Ray and John Legere call out Verizon over 5G claims, touch on T-Mobile’s own 5G plans

Verizon recently teased its 5G plans, saying that it plans to begin trials this year with the plan of being the first with a 5G network in the US. T-Mobile hasn’t made any similar 5G announcements yet, but today it did call Verizon out on its claims. During T-Mobile’s Q4 2015 earnings call, CTO Neville Ray said that Verizon is looking to change the game and focus on … [read full article]

T-Mobile reports full Q4 2015 results, also reveals recent 700MHz acquisition

After sharing some early Q4 2015 results last month, T-Mobile today spilled all of the details of its end-of-year 2015 performance. In the final months of 2015, T-Mobile added 2.06 million new customers. That includes 1.29 million postpaid subscribers and 469,000 prepaid customers. This makes Q4 2015 the 11th straight quarter that T-Mo has added more than 1 million customers and the third straight quarter … [read full article]

Analysts say Sprint promos won’t affect T-Mobile, also weigh in on 600MHz auction

Sprint has been running a half-off switcher promo since November that offers to cut in half the rate plans of folks that switch to Sprint from competing carriers. The deal has been extended a couple of times now because Sprint says that it’s gotten an “overwhelming response,” but some analysts don’t think that the deal will have any effect on T-Mobile. In a recent note regarding T-Mobile’s upcoming results announcement, Barclays analyst Amir … [read full article]

T-Mobile holding another earnings call drinking game, this time for its own live stream

After hosting drinking games for Verizon and AT&T’s earnings calls last month, T-Mobile says that it’ll be holding the “Last Call” edition tomorrow. T-Mobile will have an earnings call drinking game when it live streams its Q4 2015 results tomorrow, February 17, at 8:30 am ET (the actual results will be released at 6:00 am ET). Every time that anyone mentions “listening to customers,” John … [read full article]

T-Mobile’s Super Bowl ads take two of the top five spots in YouTube AdBlitz voting

T-Mobile had two ads during this year’s Super Bowl, and after they aired, they both seemed to be pretty well-received. Now they’ve won a couple of awards, too. YouTube’s AdBlitz program has been running for years now, giving viewers the ability to vote for their favorite Super Bowl ads. This year’s voting recently wrapped up, and T-Mobile’s “Drop the Balls” and [read full article]

T-Mobile offering $48 device discount to students and teachers

Several companies offer education discounts to give students and teachers savings on new devices or services, and that includes T-Mobile. T-Mobile is giving out coupon codes good for $48 off of a new smartphone or tablet. To qualify, you’ll need to verify that you actually are a student or teacher by submitting your name, email address, school name and ZIP, and possibly some “additional documentation” as well. Once T-Mo has confirmed … [read full article]