T-Mobile Tops Retail Experience Study for 12th Consecutive Time
The results are in! And once again, T-Mobile proves to be the leader when it comes to providing retail experience to customers. Earlier today, the results of J.D. Power’s 2023 U.S. Wireless Retail Experience Study–Volume 2. Previously, this study was called the Wireless Purchase Experience Study. Despite the name change, the study checks out the different wireless firms that were able to provide enough information to customers prior to purchasing a wireless plan or device. As [read full article]