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T-Mobile Tops Retail Experience Study for 12th Consecutive Time

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The results are in! And once again, T-Mobile proves to be the leader when it comes to providing retail experience to customers. Earlier today, the results of J.D. Power’s 2023 U.S. Wireless Retail Experience Study–Volume 2. Previously, this study was called the Wireless Purchase Experience Study. Despite the name change, the study checks out the different wireless firms that were able to provide enough information to customers prior to purchasing a wireless plan or device.  As [read full article]

T-Mobile Executive Exits Company, Employees Worry About Possible Layoffs

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An executive’s departure at T-Mobile seems to be raising concerns about upcoming employee layoffs. These concerns are valid and are enough to make employees feel the burden.  As revealed by The Mobile Report, T-Mobile’s Executive Vice President and Chief Digital Officer, Marcus East, has either left or will be leaving his role by the end of August. East was in charge of “leading a talented team of … [read full article]

T-Mobile Makes $10,000 Donation Each to 5 Non-Profits in Puerto Rico

T-Mobile has made an important contribution to select nonprofit organizations in Puerto Rico. This is the Un-carrier’s way of showing its commitment in the territory.  Employees of T-Mobile Puerto Rico chose five local nonprofits who will receive $10,000 each as a donation from the Un-carrier. The chosen organizations include the following: El Comedor de la Kennedy – An organization working to eradicate food insecurity in the country Pediatric Hospital Foundation – The Fundación Hospital Pediátrico cares for … [read full article]

T-Mobile Responds to Ongoing Wildfires in Maui

The ongoing wildfires across the island of Maui are causing much havoc and destruction to its residents, particularly those in the areas of Lahaina, Kihei, and Kula. And as such, T-Mobile has extended help to make sure these customers, communities, and first responders get the assistance they need. In an announcement, T-Mobile shared that its Emergency Management Team has been staying on top of things and monitoring the fire. When needed, they are ready to deploy portable … [read full article]

T-Mobile Rolls Out 5G Network Slicing Beta for Developers

Earlier today, T-Mobile announced its new 5G network slicing beta for developers. This is a new technology they are offering to developers who want to “supercharge” their video calling apps with 5G SA. This rollout makes T-Mobile as the leader for game-changing capability for developers.  Along with this, T-Mo has invited developers to sign up to test its network for their video calling apps. This is particularly exciting for apps that need consistent uplink and downlink speeds … [read full article]

Former T-Mobile Accelerator Participant Joins Snapdragon Spaces Platform

Beem, a holographic communications company and former T-Mobile Accelerator participant, has joined the Snapdragon Spaces XR Developer Platform. By joining this, they are making its communication services more accessible to consumers with a compatible device under T-Mobile’s network. It’s the stuff of sci-fi movies that we can only dream about. With Beem’s innovative product, the future of hologram communication is within reach. And although nothing beats in-person communication, this technology proves to be useful in making presentations … [read full article]

T-Mobile Unveils Plans to Expand Presence in North Carolina

T-Mobile is boosting its presence in North Carolina. Earlier today, the Un-carrier revealed its plans to open a total of 12 new retail stores across the state. They are aiming to open these stores by 2024.  As of this writing, seven of the stores have already opened. The other five stores are expected to open soon. With this new number of stores, T-Mobile is expecting to add 100 new positions throughout the state.  T-Mobile’s Vice President for … [read full article]

T-Mobile Will No Longer Offer Tidal Service

When T-Mobile purchased Sprint in 2020, it also acquired the company’s assets, including its 33% stake in streaming music service, Tidal. A year later, however, American rapper, Jay-Z, purchased this stake from T-Mobile. Despite this series of events, T-Mobile continued to be a perk on its Sprint customers.  But as reported by The Mobile Report, the Un-carrier has decided to stop offering this streaming service. The publication was able … [read full article]

T-Mobile Now Accepts Trade-ins for Motorola edge 2022

Back in April 2021, T-Mobile rolled out its ‘5G For All’ campaign that aimed to offer a free budget-range 5G device to subscribers in exchange for any working device. Today, it looks like the Un-carrier continues to offer this deal for the Motorola Edge 2022.  If you are a T-Mobile customer on any postpaid plan, you can trade in “any device in any condition, including broken” devices. In exchange, T-Mobile will be giving you a free Motorola … [read full article]

T-Mobile Starts Pre-Order for Latest Samsung Galaxy Z Flip5, Z Fold5 Devices

Samsung has just taken the wraps off of its newest devices: the Galaxy Z Flip5, Galaxy Z Fold5, Galaxy Watch6, and Galaxy Watch6 Classic. And along with this announcement, T-Mobile also announced that they will be offering these devices for free.  In its announcement, T-Mo shared that these devices will be able to enjoy greated speeds thanks to its four-carrier aggregation.  T-Mo’s deals on … [read full article]

T-Mobile Tuesdays Unveils New Perks for Summer 2023

T-Mobile is rolling out a new reward for its customers. As unveiled by the Un-carrier today, it has more travel and entertainment deals via T-Mobile Tuesdays.  Starting today, July 25th, both T-Mobile and Metro by T-Mobile customers can enjoy the following: T-Mobile Concert Perks T-Mobile and AEG Presents have partnered to give exclusive perks to T-Mobile and Metro by T-Mobile customers. Through this partnership, customers can get 25% off on concert tickets in almost 5,000 concerts.  There’s … [read full article]