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Samsung and the US CPSC announce recall of replacement Galaxy Note 7 phones

Following Samsung’s decision to discontinue the Galaxy Note 7, it’s now been announced that the replacement Note 7s are being officially recalled. Samsung and the US Consumer Product Safety Commission (CPSC) have officially recalled the replacement Galaxy Note 7 phones that were handed out starting in late September. With this second round of Note 7s included, the recall affects 1.9 million devices. The US CPSC says that there have been 23 reports of Note … [read full article]

Alcatel Linkzone mobile hotspot launching today at T-Mobile

Alcatel and T-Mobile are teaming up on a new mobile hotspot device called the Linkzone. The Alcatel Linkzone is launching today at T-Mobile, though T-Mo’s web store lists it as “Out of Stock” as of this writing. The Linkzone is priced at $0 down and $3.34 per month for 24 months, and full retail price is $79.99 if you’d prefer to pay all at once. The Linkzone supports 4G LTE speeds up to 150Mbps with LTE bands 2, 4, … [read full article]

Samsung officially ends production of Galaxy Note 7

It’s official: Samsung’s Galaxy Note 7 is done. Samsung announced today that it’s stopping sales and production of the Galaxy Note 7 following a week that including several reports of “safe” replacement models catching fire. “Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7,” Samsung explained. If you’ve got a Galaxy Note 7, you can return it to a T-Mobile store for … [read full article]

Samsung urges Galaxy Note 7 owners to power devices down as it asks carriers to stop sales

UPDATE: Now T-Mobile has issued an updated statement on the Galaxy Note 7, urging all owners to power down their devices and return them to T-Mobile.   One day after T-Mobile announced that it was halting sales of the Galaxy Note 7, Samsung has said that it’s urging all other carriers and retailers to do the same. Samsung says that it is asking all of its carrier and retailer partners around the globe to stop … [read full article]

T-Mobile temporarily halting sales of and exchanges for Galaxy Note 7

After several replacement Galaxy Note 7 phones caught fire, T-Mobile has announced that it’s stopping sales of the device. T-Mobile says that it’s temporarily halting sales of the Galaxy Note 7 and exchanges for replacement Note 7s. If you’ve got a recalled or replacement Note 7, you can take your phone to a T-Mobile store for a full refund and then choose any other device in T-Mo’s inventory. You can also get a refund on … [read full article]

Multiple replacement Galaxy Note 7 owners report that their phones have caught fire

When Samsung started handing out “safe” Galaxy Note 7 phones last month, it was expected that we would be putting the stories of overheating Note 7s behind us. Unfortunately, that hasn’t been the case. In the days after a report said that a replacement Note 7 overheated on an airplane, three more “safe” Note 7s have reportedly caught fire. First, a man in Kentucky woke up at 4:00 am last Tuesday to discover that his … [read full article]

T-Mobile will let replacement Galaxy Note 7 owners swap their phone for a different device

Following the news that a replacement Galaxy Note 7 may have overheated on an airplane, T-Mobile has announced that owners of these devices can exchange them if they’d like. T-Mobile today updated its statement about the Galaxy Note 7 recall, and it now says that customers can bring their Note 7 to a T-Mobile store and exchange it for a new Note 7 or a full refund and any device that T-Mo offers. “This applies to … [read full article]

Next week’s T-Mobile Tuesday is all about Halloween

For the next edition of T-Mobile Tuesdays, T-Mo is getting into the Halloween spirit. On Tuesday, October 11, T-Mobile customers can get $10 off any costume from Spirit Halloween. T-Mo is also giving customers a treat in the form of two free Subway cookies. The final gift next week is a free VUDU movie rental, with customers getting to choose one of 24 Halloween “classics.” Next week’s grand prize winner will receive a $1,000 … [read full article]

T-Mobile hit with overnight outage

T-Mobile’s been having bad luck with outages lately, getting hit with a couple service interruptions at the end of September and then a brief calling outage earlier this week. Now it looks like another one hit overnight. Many T-Mobile customers report that they lost service overnight. Reports came in from all over the country, including Seattle, Boston, Boise, Dallas, and other cities. @TMobile No service can’t hail a ride from work. 40 minutes … [read full article]

New report says T-Mobile is best in US network quality and performance

Twin Prime, a firm focused on “mobile performance and app acceleration,” recently released a report on the state of mobile performance in the US, and T-Mobile fared pretty well. In its report, Twin Prime found that T-Mobile has the best network quality and performance, offering the fastest speeds on both LTE and 3G networks. On LTE, Verizon is 1 percent slower than T-Mobile while Sprint is 5 percent slower and AT&T is 17 percent slower. The … [read full article]

T-Mobile LG V20 launching October 28 with LTE band 66 support, free Beoplay H3 headphones

Lots of folks have been clamoring for a release date for the T-Mobile LG V20 lately, and now we’ve finally got a date for those people to circle on their calendar. The LG V20 will launch at T-Mobile on October 28. Unfortunately, T-Mo isn’t quite ready to talk pricing for the V20, saying that that info will be announced “closer to launch.” One thing that T-Mobile did reveal today is that everyone who buys an … [read full article]

T-Mobile sells Walmart Family Mobile to TracFone

Walmart Family Mobile launched as a prepaid mobile virtual network operator (MVNO) using T-Mobile’s network way back in 2010. Now, six years later, it’s got a new owner. T-Mobile has confirmed that it’s sold Walmart Family Mobile to TracFone. Terms of the deal weren’t given. Navigating to the Terms & Conditions page on Walmart Family Mobile’s site confirms the deal, too. The second sentence on the page reads “Your agreement for wireless service branded … [read full article]