Latest News

Report: T-Mobile Plans to Roll Out New Device Trade-in System

Device trade-ins are a preferred option for anyone who wishes to upgrade their smartphone. Not only will this give you a discount on the latest model, it also gives other people a chance to purchase a device at less than its original price.  With a device trade-in, however, it’s always best to have your old device shipped to companies in a box. But for those who do not follow the practice of keeping old boxes at home, … [read full article]

T-Mobile Tops Ookla’s Speedtest Q3 2023 Report

Halloween is coming up and everyone is already gearing up for a fright night. T-Mobile, however, has its rivals getting all spooked up from the results of the latest Ookla speed test.  The Un-carrier recently shared the results of Ookla’s Speedtest Global Index Market Analysis United States Q3 2023 report wherein it landed as the undefeated leader in overall network performance and 5G Performance.   These are the titles that T-Mobile won from Ookla’s latest test: Overall Network … [read full article]

T-Mobile, Deutsche Telekom Complete 5G SA Testing

T-Mobile and Deutsche Telekom Global Carrier have successfully completed testing its 5G Standalone (5G SA) roaming. This accomplishment leverages on the latter’s Security Edge Protection Proxy (SEPP) to complete the first hosted SEPP 5G SA in the world.  Basically, this gives customers on these networks the ability to continue using 5G when they travel internationally. The companies collaborated on this for a couple of months.  Once this new technology gets adopted, these are the benefits that it … [read full article]

Opt Out of T-Mobile’s Upcoming Plan Migration Using These Steps

t-mobile-logo

Previously, it was reported that T-Mobile was forcing customers on its older plans to upgrade to a newer and more expensive plan. Although T-Mobile has iterated that they “are not raising the price of any of the plans,” it still means that customers will have to be moved to a more expensive plan.  As it turns out, there is a way to opt out of this move. This was recently reported by [read full article]

T-Mobile’s 5G Network Now Covers 97% of Virginia

T-Mobile has upgraded its 5G service in Virginia. With this improvement, the wireless network now covers almost 97% of locals.  This achievement did not happen overnight. In fact, it took T-Mobile two years to work on making significant improvements to its 5G service in Virginia. As a result, they are now able to cover almost 32,000 square miles of Virginia.  The Un-carrier has added more than 900 new towers and upgraded over 1,500 existing towers across the … [read full article]

Snag These Phones For Free or Discounted at T-Mobile and Metro by T-Mobile

T-Mobile and Metro by T-Mobile are welcoming the addition of four new flagship models this month.  If you’re looking to buy a new device, these options might work for you. The best part about this announcement is that you just might score these phones for free. Here are the devices that are coming this month to T-Mobile and Metro by T-Mobile: motorola razr First up, we’ve got the motorola razr as a foldable smartphone that easily fits … [read full article]

Seattle University Works With T-Mobile’s 5G Network

Students from Seattle University are in for a treat. This is because the University has signed a partnership with T-Mobile to deliver a Connected Experience to its students.  Through this initiative, T-Mobile hopes to improve digital equity, advance student success outcomes, increase operational efficiencies, and drive innovation. This partnership also gives T-Mobile the edge as the primary 5G service provider for the entire campus. They also provide the University’s staff with the 5G devices they need to … [read full article]

T-Mobile Tuesdays’ Next Perk is a Halloween Trick-or-Treat Bucket

With Halloween coming up soon, T-Mobile is giving its customers a Halloween-themed treat for its next T-Mobile Tuesdays perk.  The Mobile Report managed to score some images of the new perk, which is a Halloween bucket with the Un-carrier’s signature color.  It’s the typical Halloween Trick-or-Treat bucket that can be purchased just about anywhere. The only difference is that this one bears T-Mobile’s Magenta color. It also … [read full article]

T-Mobile Opens Hiring for Rochester, NY

T-Mobile is getting ready to hire up to 1,000 new candidates for its new Customer Experience Center opening in 348 Clay Road, Rochester, NY in 2024.  Starting today, interested individuals can apply for an Account Associate position and the other frontline roles they have available. These roles will be providing service to T-Mobile customers in the fields of resolutions, account management, and customer education.  Qualified candidates will be invited to an in-person hiring event after they have … [read full article]

T-Mobile Tops J.D. Power 2023 U.S. Business Wireless Satisfaction Study

T-Mobile has done it again! The Un-carrier has landed on the number one spot of J.D. Power 2023 U.S. Business Wireless Satisfaction Study. This study takes a look at small and medium-sized businesses and how they provide customer service to their customers. Once again, the Un-carrier earned the highest score across the following categories: Sales representatives and account executives Offerings and promotions Cost of service Billing  Customer service The Un-carrier was able to provide value and benefits … [read full article]

T-Mobile Names Winners of 5th Changemaker Challenge Lab

In line with T-Mobile’s fifth Changemaker Challenge Lab, 15 innovative teams were welcomed at T-Mobile’s headquarters in Bellevue, WA.  Changemaker Challenge Lab is open to teens between 13 and 18 years old. The teams vying for the spot go through a rigorous process to choose the deserving candidates.  At the event, T-Mobile awarded the top teams in each of three categories. The winning teams were also able to pitch their ideas to senior leaders for a chance … [read full article]