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T-Mobile comes in second in J.D. Power’s latest wireless purchase experience report

J.D. Power today released its report on wireless purchase experience satisfaction, and while T-Mobile didn’t win, it did do fairly well. This report on wireless purchase experience satisfaction evaluates the customer experience of making a sales transaction with their carrier. J.D. Power’s study measures six factors, which are (in order of importance): store sales representative; website; offerings and promotions; phone sales representative; store facility; … [read full article]

Samsung Galaxy Note 7 appears to include 4×4 MIMO capabilities

When Samsung announced the Galaxy Note 7, it detailed several of the phone’s new features, like a water-resistant body, dual curved edge display, and improved S Pen. Now it’s been discovered that Samsung slipped in another feature that it didn’t mention on stage. The Samsung Galaxy Note 7 appears to include 4×4 MIMO support, a new feature for consumer smartphones. The capability was [read full article]