Latest News

T-Mobile’s T-Life Consolidation Plan Backfires as Banking Customers Get Locked Out

T-Mobile’s ambitious plan to bring all its services under the T-Life app umbrella has hit a major snag, with T-Mobile Money customers experiencing widespread account access issues and missing funds during the transition process. The migration, which T-Mobile promised would happen without disruption, has instead left customers dealing with locked accounts, missing paychecks, and customer service hold times stretching over three hours. As reported by Android Authority, frustrated users are flooding social media with complaints about … [read full article]

Kevin Bacon Headlines T-Mobile’s Push into Business Market with SuperMobile

T-Mobile is making a big push into the business market with its new SuperMobile plan, and the carrier has recruited Kevin Bacon to help spread the word. The Un-carrier unveiled its national advertising campaign yesterday featuring the veteran actor in a series of spots highlighting what T-Mobile claims is “the first-of-its-kind business phone plan.” SuperMobile represents T-Mobile’s latest attempt to grab more business customers by combining intelligent performance, built-in security, and seamless satellite coverage on America’s … [read full article]

T-Mobile Launches SuperMobile Plan with Satellite Coverage for Businesses

T-Mobile just rolled out what it calls the most advanced business phone plan ever created. The new SuperMobile plan promises to solve the biggest headaches businesses face when their teams work from smartphones – dropped calls, slow speeds during busy times, and dead zones where cell towers can’t reach. According to T-Mobile’s announcement, SuperMobile is the first business plan to combine three major upgrades: smarter network performance, built-in security features, and automatic satellite backup when regular … [read full article]

T-Mobile Expands Emergency Fleet and Satellite Services for Hurricane Season

T-Mobile has significantly expanded its disaster response capabilities just in time for hurricane season, adding more emergency vehicles, drones, and satellite connectivity options to help keep people connected when storms knock out cell towers. The carrier’s biggest addition is T-Satellite, which lets you send text messages including emergency 911 texts through satellites when regular cell service goes down. According to T-Mobile’s announcement, nearly 94,000 people used the service to send 287,000 text messages during recent Texas … [read full article]

Free Stadium Bag Now Available for T-Mobile and Metro Customers

T-Mobile customers have another reason to celebrate this Tuesday as the carrier rolls out its latest physical giveaway: a free clear stadium bag that’s perfect for sports events and concerts. The transparent bag meets most venue security requirements, making it easier to get through entrance checkpoints without the usual bag inspection delays. As reported by The Mobile Report, the stadium bag features a spacious main compartment with a zipper closure, plus an additional front pocket for … [read full article]

T-Mobile’s Fiber Expansion Continues with U.S. Internet Deal

T-Mobile has struck another deal to expand its fiber internet footprint, this time picking up U.S. Internet, a smaller fiber company that serves the Minneapolis area and parts of Wisconsin. Current customers of the regional provider have already received letters telling them they’ll officially become T-Mobile customers starting September 2nd, pending regulatory approval. According to PhoneArena, U.S. Internet isn’t a huge catch compared to T-Mobile’s other recent acquisitions, but it adds nearly 200,000 potential connections to … [read full article]

T-Mobile Makes It Easier to See Which Network You’re Actually Using

T-Mobile customers are noticing a helpful change in their phone settings that makes it much easier to see which wireless network they’re actually connected to. Instead of just showing “Roaming” for every non-T-Mobile network, your phone will now display the actual names of available networks when you check your network selection menu. According to PhoneArena, this change comes right after T-Mobile finished buying UScellular, and it’s already making things less confusing for customers who want to … [read full article]

T-Mobile Cuts Employee Pay Over T-Life App Requirements

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T-Mobile store employees are getting hit in their wallets for not pushing customers to use the carrier’s T-Life app enough. Some reps have lost their entire monthly cash bonus because they failed to meet the company’s aggressive app usage targets. According to a report by PhoneArena, a T-Mobile District Manager revealed on Reddit that his entire district lost their monthly bonus payments for July. The reason? Their stores weren’t forcing customers to use the T-Life app … [read full article]

Not All Phones Will Get T-Mobile’s New Satellite Data Feature – Here’s What You Need to Know

google-pixel-10 T-Mobile customers have been eagerly waiting for satellite internet to arrive on their phones, and the wait is finally over – sort of. The Un-carrier has started rolling out satellite data support, but there’s a catch that might disappoint many subscribers. Right now, only Google Pixel 10 phones can actually use T-Mobile’s satellite internet feature. If you’ve got any other phone, you’ll need to wait a bit longer – or in some cases, you might be … [read full article]

New T-Mobile Text Message Aims to Cut Down Store Wait Times

T-Mobile customers are starting to receive text messages from the carrier asking them to authorize other people on their account for faster customer service when visiting stores. The move is designed to streamline the in-store experience and reduce wait times, but it’s also part of the company’s bigger push to get everyone using their T-Life app. According to PhoneArena, the texts are being sent because T-Mobile employees have been struggling to help customers who haven’t set … [read full article]

T-Mobile’s Pixel 10 Launch Brings Free Phones and Satellite Google Maps Access

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Google’s brand new Pixel 10 series is officially coming to T-Mobile, and the carrier is rolling out some seriously good deals to get customers on board. If you’ve been waiting to upgrade your phone, this might be the perfect time to make the jump. According to T-Mobile’s announcement, the new lineup includes the standard Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, the foldable Pixel 10 Pro Fold, and the Pixel Watch 4. What makes … [read full article]

T-Mobile’s Latest Tuesday Freebie Might Be More Useful Than You Think

T-Mobile customers are getting another chance to snag a free gift next Tuesday, and this time it’s something you might actually use. The carrier is giving away clear bags with black and magenta straps through its T-Mobile Tuesdays program, just one week after the previous giveaway. According to PhoneArena, the clear bag features a small T-Mobile logo and appears to have plenty of room for daily essentials. You’ll need to claim it through the T-Life app … [read full article]