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T-Mobile will give customers a free T-Mo zip pouch next Tuesday

The gifts for next week’s T-Mobile Tuesday have been revealed, and they include another piece of T-Mo-branded gear. On Tuesday, August 21st, T-Mobile customers can get a free T-Mobile zip pouch. The pouch itself is black, but it includes a magenta stripe and a T-Mobile logo. It’s unclear exactly how large the pouch is, but it could come in handy for carrying around stuff like … [read full article]

T-Mobile launches Team of Experts for better customer service

T-Mobile’s next Un-carrier move is all about customer service. T-Mobile Team of Experts is a group of 30 to 40 customer care employees that serves a city. These customer service reps sit together and are trained on a wide range of topics so that you don’t have to get bounced around from one person to another. These reps can also work with specialists in T-Mobile’s retail stores … [read full article]