Latest News

T-Mobile Rep Accused of Adding Insurance and Accessories Without Approval

A new complaint is putting the spotlight back on a problem T-Mobile customers have brought up before: unwanted add-ons showing up after an in-store purchase. In this latest case, a customer said he turned down Protection360 several times while buying a new iPhone, but later found that the insurance had still been added. As reported by PhoneArena, the customer shared the story on Reddit and said … [read full article]

T-Mobile-Powered MVNO Wants to Let AI Handle Your Calls

A T-Mobile-powered MVNO is pushing a new idea that feels a little futuristic, but also very practical: letting AI handle the calls most people do not want to deal with themselves. REALLY, which runs on T-Mobile’s 5G network, is testing a feature called REALLY Clone that is designed to make and take certain calls for customers using their own number. As reported by PhoneArena, REALLY Clone is … [read full article]

T-Mobile Quietly Rolls Out New Deals for Former UScellular Customers

T-Mobile is starting to give former UScellular customers a reason to make the jump a little sooner. The carrier has rolled out a new set of device promotions aimed specifically at UScellular subscribers, offering discounts on phones, tablets, and mobile hotspots as T-Mobile continues folding those customers into its own service. According to PhoneArena, the new offers are now live and are limited to UScellular customers. … [read full article]

T-Mobile Prepaid Unveils New U.S. Pass eSIM Plans for International Travelers

T-Mobile is getting ready to roll out a new prepaid option aimed at people visiting the United States. The carrier says its new U.S. Pass eSIM plans are built for international travelers who want a quick way to get connected without dealing with paperwork or a traditional SIM card. The setup is digital, and T-Mobile says travelers can activate service in minutes. According to T-Mobile, … [read full article]

T-Mobile’s Hidden Q1 Numbers Tell a More Complicated Story

T-Mobile’s latest quarter looks a lot less straightforward than the company may have wanted. While AT&T said it added 294,000 net new postpaid subscribers in Q1 and Verizon reported 55,000, T-Mobile did not break out some of its usual key growth figures. That left analysts and investors reading between the lines, and the picture that emerged was one of a carrier still growing, but also facing more pressure in several important areas.  According to

T-Mobile’s 5G Strategy Looks Smarter Every Time mmWave Comes Up

T-Mobile may be known for having the strongest 5G network in the U.S., but that does not mean it uses every kind of 5G the same way. While rivals like Verizon leaned heavily on ultra-fast mmWave spectrum in many markets, T-Mobile has mostly stayed focused on mid-band airwaves that offer a better balance of speed and coverage for everyday customers. According to PhoneArena, T-Mobile does have … [read full article]

T-Mobile Sets May Investor Conference Appearances with CFO and CEO

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T-Mobile says two of its top executives will appear at separate investor conferences later this month, where they are expected to share business updates with the financial community. The company said CFO Peter Osvaldik will speak on May 13, while President and CEO Srini Gopalan is scheduled to present on May 18. In the announcement, T-Mobile said that Osvaldik will present at the MoffettNathanson Media, Internet … [read full article]

T-Mobile Says Its Network, T-Satellite, and Response Teams Are Ready for Storm Season

T-Mobile is putting a big spotlight on the work it is doing to keep customers connected when severe weather and other emergencies hit. The carrier says it is continuing to strengthen its network with smarter automation, more backup equipment, satellite-based messaging, and expanded support for both communities and first responders. The message here is simple: when things go wrong, T-Mobile wants its network to keep showing up. T-Mobile [read full article]

T-Mobile Makes Costco Perks Easier to Use Without a Store Visit

T-Mobile is making one of its more useful Costco-related perks easier to use. Customers can now link their T-Mobile account with their Costco membership online, which means they no longer have to make a trip to a warehouse just to access member-only wireless offers. According to PhoneArena, T-Mobile customers who connect the two accounts can shop through the carrier’s website while seeing Costco membership perks … [read full article]

Mint Mobile Brings “MintFoot” to Bigfoot Days to Push Its $15 Wireless Pitch

Mint Mobile found a pretty fitting place to make its latest pitch. The carrier showed up at Bigfoot Days in Estes Park, Colorado, and used the festival’s anything-goes Sasquatch energy to push a simple message: its $15 per month premium wireless offer may sound too good to be real, but the company says it isn’t. According to an email we received from Mint … [read full article]