Latest News

T-Mobile suffering from network outage

If you’re having issues making calls on T-Mobile now, you’re not alone. T-Mobile appears to be suffering from an outage. There are many reports on Down Detector and on Twitter, and it looks like most customers are unable to send or receive calls. Texts are data are a bit more mixed, with some customers saying both are working while others are reporting that they’ve lost those, too. T-Mo hasn’t issued an official statement about what’s going on … [read full article]

T-Mobile Galaxy Note 10 arriving early for pre-order customers as first update hits

The Samsung Galaxy Note 10 is set to officially launch on August 23, but some lucky T-Mobile customers are getting their new phone today. The Galaxy Note 10 and Note 10+ are already hitting the doorsteps of some T-Mobile customers who pre-ordered the new Samsung phones. TmoNews readers Aaron and Derek both got their new phones today, so if you pre-ordered, be on … [read full article]

T-Mobile opens new device lab to test 5G and smartphone durability

T-Mobile has opened up a new device lab to help it prepare for its broad 5G rollout. The new T-Mobile device lab is a 20,000 square foot facility in T-Mo’s Launch Pad innovation center in Bellevue, WA, which is also where the carrier is headquartered. This device lab will help T-Mobile test all kinds of wireless tech, including the mmWave, mid-band, and low-band 5G spectrum … [read full article]

Louisiana comes out in support of T-Mobile and Sprint’s merger

After two state attorneys general joined the lawsuit to block T-Mobile and Sprint’s merger this month, there’s now a state AG coming out in support of the deal. Louisiana Attorney General Jeff Landry has joined the U.S. Department of Justice and five other states in the legal efforts to support the T-Mobile-Sprint merger. “Louisiana citizens living in rural communities deserve meaningful competition and reliable service,” Landry … [read full article]

T-Mobile prepping updates to Assisted Support and SIM card charges, leaked docs show

T-Mobile is making some updates to the charges that it applies when you buy a new phone. T-Mobile employees are now undergoing training for Assisted Support charges. Documents viewed by TmoNews show that customers will be assessed a $20 Assisted Support fee for new postpaid device activations performed in a retail store, through virtual retail, or through customer care. These include new devices purchased from T-Mo, Bring Your Own Device, Bring Your Own SIM, devices activated on [read full article]

T-Mobile updating OnePlus 7 Pro with improvements to battery, camera, and more

OnePlus 7 Pro owners, it’s time to update again. T-Mobile is now pushing an update to the OnePlus 7 Pro that bumps it up to OxygenOS 9.5.10. The update is 122.5MB and includes battery improvements, camera and camera pop-up improvements, and Bluetooth and Wi-Fi bug fixes. There are updated versions of the Camera and Google Maps apps, too, and general bux fixes and system … [read full article]

T-Mobile Galaxy Note 9 now receiving another software update

One week after receiving a software update, the T-Mobile Galaxy Note 9 is now receiving another update. T-Mobile is now updating its Galaxy Note 9 to version N960USQS2CSGB. The update is 193.89MB and includes the August 1, 2019 Android security patches. This update is now rolling out over the air, and TmoNews readers Edmund and Moshe have already gotten it today. If you don’t feel like waiting … [read full article]

Several Democrats urge FCC to seek additional public comment on T-Mobile-Sprint merger

Days after FCC Chairman Ajit Pai formally recommended that the T-Mobile-Sprint merger be approved, some members of the U.S. government are urging the FCC to allow for a period of public comment before voting on the deal. U.S. Senator Amy Klobuchar and a group of other Democratic senators today sent a letter to FCC Chairman Pai, saying that the FCC should issue a public … [read full article]

T-Mobile says hundreds of 600MHz LTE sites upgraded in the past two weeks

Ready for another round of low-band LTE upgrades? T-Mobile has confirmed that it’s performed hundreds of low-band LTE over the past two weeks. These upgrades include 600MHz and 700MHz spectrum. T-Mo’s latest LTE upgrades are sprinkled throughout the U.S., including cities like Phoenix, AZ; Corvallis, OR; Detroit, MI; Woburn, MA; Jacksonville, FL; and Austin, TX. As usual, below we’ve got the full list of cities that’ve … [read full article]