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T-Mobile CEO John Legere teases new Un-carrier announcement coming soon

T-Mobile has another Un-carrier move in the works. CEO John Legere teased a new Un-carrier move during T-Mobile’s Q4 2019 earnings call today. He didn’t give any details on what T-Mo might be planning for the announcement, but he did say the announcement should come later this quarter, which ends on March 31st. “Yep, that’s right, we’re working on another Un-carrier announcement,” Legere said. “Our team … [read full article]

T-Mobile reports full Q4 and 2019 results, says it was 6th straight year with 5M+ new customers

One month after teasing its Q4 2019 earnings, T-Mobile today unveiled its complete report for the final quarter of last year. T-Mobile added 1.86 million customers in the fourth quarter of 2019, bringing it up to a total of 86.0 million customers. That marks the 27th straight quarter that T-Mobile added more than 1 million customers. Of that 1.9 … [read full article]

T-Mobile and Metro by T-Mobile rank highest in J.D. Power’s U.S. wireless customer care report

T-Mobile and Metro by T-Mobile have scored top marks in J.D. Power’s latest report on U.S. wireless customer care. In its latest report, J.D. Power says that T-Mobile earned 848 points out of 1,000 for its customer care, beating out its previous score and rating 43 points higher than the industry average. This is the 19th time that T-Mo has come … [read full article]

National Advertising Division takes issue with claims in T-Mobile’s TVision ad

T-Mobile has been called out for some of the claims it made in an advertisement for its TVision home television service. The National Advertising Division, part of the Better Business Bureau, has recommended that T-Mobile discontinue some of the claims it made in a previous TVision ad. The claims were challenged by Charter Communications. The NAD says that in the TVision ad, T-Mobile described the … [read full article]

T-Mobile and Sprint now verify calls across their networks to fight scammers

As T-Mobile and Sprint await a judge’s decision on their merger, the two carriers are teaming up in a different way. T-Mo and Sprint announced today that they’re partnering on STIR and SHAKEN call verification across networks. This means that calls made from Sprint to T-Mobile and vice versa will be verified, allowing consumers to answer an incoming call and know that the number … [read full article]

T-Mobile and Verizon attack each other’s 5G networks over Super Bowl weekend

We’ve seen Verizon and T-Mobile argue back and forth quite a bit over the years, and that bickering continued over Super Bowl weekend. Yesterday Verizon released an ad pitting its 4G LTE network against T-Mobile’s 5G in New York City. The one test shown on camera has Verizon LTE putting up a download speed of around 43Mbps while T-Mobile 5G hovers around 15-20Mbps. T-Mobile … [read full article]