Despite celebrating its 8th anniversary, T-Mobile revamped its rewards program, T-Mobile Tuesdays, to be part of the new T Life app. Today, the app comes with new features spotted by The Mobile Report. The website revealed that iOS users saw an update on their T Life app on May 31st. The update read: “Big news! Now you can manage your T-Mobile … [read full article]
And just like that, T-Mobile is already celebrating the eighth year of its T-Mobile Tuesdays program. With such a big celebration in place, the Un-carrier unveiled its big rewards for customers. After eight years and 400 Tuesdays since its inception, T-Mobile Tuesdays has a weeklong “Thankiversary.” Starting on Tuesday, June 4th, T-Mobile Tuesdays has these deals in store: Celebr8tion-worthy prizes: T-Mobile is serving up eight massive prizes for eight lucky customers — including $80,000 cash, $8,000 in … [read full article]
It’s that time of the year again: hurricane season and wildfire season are two events that we have to prepare for once again. And now that these two seasons are back, the Un-carrier is getting ready to help its customers, businesses, communities, government agencies, first responders, and others be prepared for these unfortunate events. This year, researchers predicted that some parts of the country will be getting [read full article]
Update (May 29, 2024 11:25 AM EST): A spokesperson for T-Mobile reached out to us to clarify that they did not turn off its Care Virtual chat support channel at any time and has been “running as normal.” The company’s “virtual sales channel that focuses on new customers was off for a short period last week, not related to volume, but is back on as normal.” The report made earlier was based on the comments of users … [read full article]
Earlier this month, it was revealed that T-Mobile and Verizon Wireless had shown their interest in acquiring US Cellular. Just a few weeks later and T-Mobile seems to have won the hearts of US Cellular’s execs. According to T-Mobile’s announcement today, T-Mobile will be acquiring substantially all of US Cellular’s wireless operations, including its wireless customers, stores, and specified spectrum assets. … [read full article]
Recently, T-Mobile announced that it would be increasing the prices on some of its plans. This announcement earned the ire of the Un-carrier’s customers. But when asked about the specifics of the affected plans, T-Mobile did not reveal much information. In a statement to [read full article]
T-Mobile is working hard at making Direct to Cell service available soon. Although this partnership with SpaceX has not yet been released, the SpaceX took this opportunity to demo the service. https://twitter.com/SpaceX/status/1792981845296160791 As a whole, the video call service barely works at this point. They still have a long way to go to make this available to millions of users in the country. Once they are ready to roll out, D2C will be available as a texting … [read full article]
Just as everyone suspected yesterday, T-Mobile did have some changes in store for its plans. And today, the Un-carrier has already started to notify its customers of its plans to increase plan prices. They have also confirmed they will be “adjusting prices to respond to rising costs” on X. According to reports, T-Mobile will be increasing its prices by … [read full article]
It looks like new changes are about to take place at T-Mobile. Unfortunately, the reports reveal that these aren’t changes that T-Mo customers will be pleased with. As speculated by The Mobile Report, the Un-carrier could be increasing the price of its legacy postpaid plans. This was evidenced in various Reddit threads where employees shared their overtime and extra hour requests … [read full article]
Last week, the Chicago-based 7th U.S. Circuit Court of Appeals rejected T-Mobile’s appeal to dismiss a class action suit over its Sprint merger. As reported by Reuters, customers of AT&T and Verizon Wireless filed the lawsuit, who argued that the $26 billion merger led to the increase in prices. It was also revealed that the carriers were not involved in the suit. Instead, a total of … [read full article]
Earlier today, T-Mobile customers reportedly experienced a problem. As reported to DownDetector, 61 complaints were submitted around 4:01 pm EDT. A couple of hours later, the number of complaints reached 5,157. Ever since then, the number has declined to 217 complaints. The reports showed that 48% of customers could not send or receive text messages. 36% of complaints also shared they were unable to use their devices on T-Mo’s … [read full article]
T-Mobile has activated its emergency teams to provide assistance to its customers, communities, first responders, and others that are affected by the severe and destructive storms in Houston. As part of its deployment, the Un-carrier has released an update on its blog: While some of our network sites in the Houston area were impacted by commercial power outages from the storm, most customers have some level of service due to overlapping coverage. Our teams were able to … [read full article]
