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T-Mobile taking 5G network buildout slower than tower companies expected

One of the major reasons that T-Mobile wanted to acquire Sprint was spectrum that it could use to bolster its 5G network. However, according to one tower company, T-Mo is going a bit slower than expected with its post-merger 5G buildout. During an earnings call this week, American Tower said that it had expected more new business from T-Mobile because of increased tower activity. There’s only … [read full article]

T-Mobile wins JD Power wireless customer care report for 20th time

The ongoing coronavirus pandemic may have caused T-Mobile to close most of its retail stores earlier this year, but that didn’t stop T-Mo from winning another customer care award. JD Power announced its 2020 US Wireless Customer Care Performance study today, and both T-Mobile and Metro by T-Mobile came out on top in their respective segments. This is the 20th time overall that T-Mo has come … [read full article]