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Netgear unveils new Orbi, in talks with T-Mobile

It’s possible that T-Mobile could be offering a new Home Internet gateway device soon. As revealed by The T-Mo Report, Netgear is currently in talks with T-Mobile about their new Orbi line expansion. And as Netgear’s Senior Product Line Manager, Max Wu, shared, T-Mobile is open and listening, “but they aren’t moving fast enough.” This comes after Netgear unveiled its new Orbi line that will feature an “industry … [read full article]

Report: T-Mobile making “Cross Channel Returns” option available soon

Things appear to be changing for T-Mobile thanks to a recently leaked document. According to the slides, T-Mo could soon offer “Cross Channel Returns.” As explained in The T-Mo Report, this will allow customers to make in-store trade-ins, returns, and store pickup for orders that were placed online and ordinary channels. According to the report, the leaked slides corroborate a recent post on the [read full article]

T-Mobile starts requiring vaccinated staff to return to the office

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A few days ago, we received a report from a T-Mobile employee who complained about the Un-Carrier requiring them to head back to work from the office. The anonymous tip told us that the rule is being required for vaccinated staff. Meanwhile, unvaccinated staff still have until Oct. 25th to get vaccinated.  Today, a new report from Fierce Wireless details the company’s current vaccination policy. According … [read full article]

Leaked document reveals T-Mobile to offer $0 down on select devices under EIP

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T-Mobile is really keen on getting its customers on a device installment plan. As revealed by this report, T-Mobile will soon be launching a new promotion that will encourage its customers to sign up for an Equipment Installment Plan (EIP).  The publication released an internal document that detailed the promotion, which will apparently start on September 3rd. All T-Mobile customers eligible for an … [read full article]

T-Mobile will launch The Sprint Forward Initiative program soon

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T-Mobile is aiming to launch a 3-step program that will address the concerns of Sprint customers. According to a report, the new program will launch on Friday, August 20th.   The report shared a few slides that were taken from what appears to be a training call that the wireless carrier conducted. The program includes the following steps: Sprint Customer Promise T-Mobile shares that this is “Our commitment … [read full article]

Report: T-Mobile involved in a huge customer data breach

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Update 9/16 9:08 pm: T-Mobile has confirmed the attack but did not share its extent. “We are confident that the entry point used to gain access has been closed, and we are continuing our deep technical review of the situation across our systems to identify the nature of any data that was illegally accessed. This investigation will take some time but we are working with the highest degree of urgency. Until we have completed this assessment we … [read full article]

Leaked document reveals T-Mobile will remove a feature from account settings

T-Mobile will be making an important change to its “Block All/Blacklist All Short Codes” account setting. This was revealed in a report with a leaked document of the announcement.  According to the leaked document, T-Mo intends to stop offering the feature on August 18. Right now, there are 1.5 million customers who have the feature installed in their accounts. T-Mo promises that these will be … [read full article]