T-Mobile customers recently discovered a glitch that allows them to unlock their Samsung and Pixel devices. As Reddit users discovered, they can now unlock their devices. This is different from T-Mobile’s policy where you have to wait at least 40 days before unlocking the device. As a result, they have to be tied to the carrier during that time. But apparently, the glitch is now allowing T-Mobile … [read full article]
Customers of the three major carriers in the country have been dealing with an outage when using international roaming. The problem, as reported by PhoneArena, has already lasted over 24 hours and continues to affect international customers. The users shared their grievances on Reddit, where they revealed their locations. As it turns out, AT&T, T-Mobile, … [read full article]
After a short wait, T-Mobile using a Pixel phone are finally getting the June 2024 Feature Drop update. The update was first rolled out a couple of weeks ago before it was delayed to June 11th. When the Android 14 QPR3 update got released, not everyone was able to download it right away. Verizon and T-Mobile customers were among those who did not get the download right away, but Verizon users got the update last week. Fortunately, … [read full article]
Update June 26, 2024 (8:25 PM ET): T-Mobile has responded to our request for comment and shared that the change in its bill credits policy is not happening until Monday, July 1st. It will be applied to new device promotion enrollments that take place from that date. The original article is below. There were reports of an upcoming change to how T-Mobile would … [read full article]
According to the latest 5G speed test from Ookla, T-Mobile ranks number one in the US. This is, of course, expected since the wireless carrier was finally able to use the 2.5GHz mid-band spectrum it won from the FCC auction a few years ago. Thanks to President Biden’s 5G SALE Act, T-Mobile was able to increase its 5G capacity in rural areas of the country. As a … [read full article]
A threat actor is claiming to have hacked T-Mobile and is offering the stolen data for sale. In response to this, the Un-carrier said that its systems “have not been compromised.” The wireless carrier sent a statement to Bleeping Computer and shared that they are “actively investigating a claim of an issue at a third-party service provider. We have no indication that T-Mobile customer data or source code … [read full article]
Back in April, T-Mobile planned to rollout its Home Internet address verification in May. But at the last minute, they postponed it to a later date. Unfortunately, the Un-carrier has finally decided on a date when to rollout address verification for Home Internet service. Now that the Away plan has already been launched, T-Mobile is getting ready to enforce … [read full article]
T-Mobile’s latest move is sure to gain negative attention from its avid subscribers. And for many, this just might be the final nail in the coffin to entice them to switch to another carrier. As spotted in an internal document obtained by The Mobile Report, the Un-carrier is preparing to change its bill credit policy on device promotions. This new change will affect promotions offered … [read full article]
Update 6/18/24 7:42 pm EST: T-Mobile released a statement to clarify NAD’s recommendation: “We believe the challenged ads clearly communicated our generous Price Lock benefit, which offers customers on eligible rate plans the opportunity to get their final month’s service charges paid by us if their price changes and they let us know they’ve chosen to leave. We will continue to offer Price Lock to customers but will take the NAD’s recommendations for clarifying the offer into … [read full article]
In cases of a lawsuit, who really wins in the end? Is it the carrier, who disgruntled customers sued and are required to pay millions of dollars? Or is it the complainants, who win in their fight against the carriers but also win with some remuneration in the end? It’s actually neither– because in the end, it’s the lawyers that win for representing customers. As reported by PhoneArena, the … [read full article]
