Be honest: do you fully understand your bill from your wireless carrier? If you are a former Sprint customer and have come across a monthly fee that you can’t explain, there might be a problem on your account. As shared by a Redditor/T-Mobile rep, you might still be getting charges for your Sprint Flex Lease program. If you can remember, this is a program that Sprint … [read full article]
T-Mobile third-party authorized retailers (TPRs) have recently been in the spotlight thanks to the revealing of their shady practices. After The Mobile Report called out these companies, it seems like a positive action has been taken, at least by one TPR. In its report, the publication revealed the challenges that employees of Arch Telecom go through every day. They revealed that the employees had to deal … [read full article]
In class action lawsuits, who really wins? We wrote a previous article on this topic, explaining how the recent class action lawsuit against T-Mobile led to $25 settlement money for each class member compared to the fees that their representing lawyers would receive. This topic is once again brought to the spotlight in lieu of recent events. As reported by [read full article]
T-Mobile customers are sharing a recent email they received from their wireless carrier. If you are a T-Mo customer, be on the lookout for an email with the subject: “T-Mobile Confirmation: Plan Cancelled.” According to users on Reddit, the mysterious email discussed the next steps after the subscriber deletes his Mobile Internet account and how they can restart service if they wanted. Although the email seems legit, … [read full article]
T-Mobile’s plan to acquire a portion of US Cellular has not yet been made official. It still needs to get the approval of regulators. And today, we’re learning that the proposed deal is currently being questioned by lawmakers. As reported by PhoneArena, the proposed deal is currently being challenged by the same lawmakers who want to undo the T-Mobile-Sprint merger that happened in 2020. The six … [read full article]
Just a few weeks ago, it was revealed that the next physical item that T-Mobile would be giving away with its T-Mobile Tuesdays offer was a pickleball kit. At that time, it was unclear when this physical gift would be ready to pick up. But now, we learned that it is now available at T-Mobile stores. According to PhoneArena, T-Mobile customers … [read full article]
Amidst the hullabaloo with T-Mobile raising its plan prices, the Un-carrier quietly stopped including taxes in the prices of its Business Unlimited plans. According to PhoneArena, the change was implemented in May but people are only realizing it now. Before the change was made, T-Mobile included taxes and fees in the price of its business plans for those with less than six lines. But now, users have … [read full article]
T-Mobile resellers are in hot water right now as a new report reveals an unethical practice they are allegedly doing. The Mobile Report previously revealed that employees of Arch Telecom have unrealistic sales targets and are being threatened to lose their jobs for not reaching sales quotas. A new reseller has recently found itself in the limelight for another shady practice. As reported by [read full article]
A couple of months ago, T-Mobile announced that it would be increasing the price on its older plans by $2 or $5. Although this violated its Price Lock and Un-Contract Promise, T-Mobile pushed through with the increase. But as PhoneArena reports, customers have decided to bring T-Mobile to court for failing to uphold … [read full article]
It’s always a good idea to thoroughly ask questions when making a new phone purchase, adding a line, or getting an offer from your wireless carrier. This is so you can avoid getting surprised with any hidden fees that may be associated with your purchase. This is what happened to a T-Mobile subscriber recently who shared his experience on Reddit. The customer purchased a … [read full article]
