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T-Mobile Customer Claims Carrier Added Another Account Without His Knowledge

PSA, you might want to check your T-Mobile account. One subscriber recently shared his experience of discovering that the Un-carrier was charging him for an additional line without his permission.  According to craigawoo’s post on Reddit, he found out his T-Mobile account had two phone numbers. After calling to cancel the account, the recorded line assured him that it had been canceled. But after finding out that his account had been credited again, he made another … [read full article]

T-Mobile Sunsetting T-Mobile Tuesdays App, Releasing New T Life App

T-Mobile has announced some news to start the year. This news may sadden some but the Un-carrier explains that they are making an improvement to its service.  As reported by Android Authority, T-Mobile is sunsetting its T-Mobile Tuesdays app. The rewards program will now be incorporated into a new app called T-Mobile T Life. Through this new app, T-Mo promises to offer “access to benefits and more ways to connect with what’s important.”  In the report, … [read full article]

T-Mobile Gets Good News from the FCC

Just before the year ends, T-Mobile has received good news from the FCC. For some time now, T-Mobile has been waiting for the Federal Communications Commission (FCC) to issue the spectrum license it won in a previous auction. But because the FCC has had no authority to issue such licenses for decades, this became a problem for the Un-Carrier.  Thankfully, the 5G SALE Act passed Congress and has been signed by President Joe Biden into law. While … [read full article]

T-Mobile: Implementing Fine on Spammers and Scammers That Use Its Network

t-mobile-phishing-scam

2024 is just a couple of days away yet we’re still seeing several individuals receiving spam texts. If you’re a smartphone user, you know the struggle all too well. Thankfully, T-Mobile is doing something to address this problem.  As spotted by Cord Cutters News, the Un-carrier will be imposing a fine against third-party organizations that use its network to send illegal texts, scams, and spam messages. The fine that will be imposed will depend on the … [read full article]

Report: T-Mobile Giving Out Free Lines to “Targeted Customers”

If you’re the type of person who enjoys getting freebies, no matter how small they are, you might enjoy T-Mobile’s new promotion. As shared by The Mobile Report, the Un-carrier is currently giving out free lines to customers.   Internal documents about the promotion show that T-Mobile has selected some customers to offer a new line to their accounts for free. We don’t really know what T-Mo’s criteria was for choosing the customers who will be eligible … [read full article]

Report: T-Mobile Customer Care Agents Will Try to Get You to Stay With a Discount 

T-Mobile currently has an offer in place for customers who are thinking about leaving the platform. So if you’re considering doing this, you might be interested in hearing out the Un-carrier’s new offer.  As leaked documents obtained by The Mobile Report show, T-Mo currently has two different promotions for customers who threaten to quit. The company’s customer care agents can offer either of these two “Stay Magenta” promotions to them. You can either be offered a … [read full article]

T-Mobile Unveils Targeted Phone Offer to Select Customers

T-Mobile has launched a targeted phone offer that is exclusive to select customers. Because of this, it is not heavily advertising the promotion. It is only available to customers who meet specific criteria.  The Mobile Report shares that the Un-carrier uses “segment” codes to check whether a customer is eligible for the offer. If you would like to check, you can visit or call a local store. The good thing about the phone offer is that … [read full article]

T-Mobile Releases Tutorial for One-Handed QWERTY Typing

Did you know that you can type on your hand with one hand? Yes, you read that right. You actually have an option to type on your smartphone using one hand. And today, T-Mobile has shared how you can set up your phone for one-handed QWERTY typing.  Whether you’re right- or left-handed, you can customize your device. Thanks to T-Mobile’s video, you can easily select the setting you want to type with one hand.  The video comes … [read full article]

T-Mobile’s BOGO Offer on Voice Lines is Still Available

T-Mobile has an ongoing buy one, get one (BOGO) promotion for voice lines.  According to The Mobile Report, the BOGO line offer was released a week before Thanksgiving. The offer is currently still available with no end date in sight.  If you’re interested in this BOGO offer, you can get a free voice line when you activate two new voice lines on a qualifying plan. Some of the eligible plans include T-Mobile’s Go5G Next, T-Mobile ONE, … [read full article]

Good News for T-Mobile: 5G SALE Act Passes the Congress

T-Mobile has gotten an early Christmas present from the Congress as they passed a bill enabling the Un-carrier to take ownership of their acquired spectrum licenses. The bill authorizes ownership to T-Mobile US and the other winners of the 2022 2.5 GHz spectrum license auction. Ever since the Federal Communication Commission’s (FCC) spectrum auction authority expired, processing the spectrum has been in limbo.  Despite wrapping up the auction in fall 2022, the FCC had to stop all … [read full article]