Metro by T-Mobile has quietly been offering an unlimited plan that costs $25 per month. This plan has been available to customers for months but there has not been any advertisement or formal launch of the plan. Today’s announcement, however, changes things since the plan will now become a main offer on Metro by T-Mobile’s selection. Prior to today’s report by BestMVNO, customers had to call Metro by … [read full article]
T-Mobile Tuesdays’ rewards seem to get better and better. After offering Pride-themed tumblers this month, it looks like the Un-carrier is targeting Formula 1 fans this time around. As shared by PhoneArena, T-Mobile Tuesdays will be offering a 10% discount on tickets for the upcoming Formula 1 Las Vegas Grand Prix event happening on November 16-18. As … [read full article]
T-Mobile is making improvements to how it conducts credit evaluations for postpaid customers. This is the Un-carrier’s way of checking a new customer’s creditworthiness, deciding his maximum credit limit, and the maximum number of lines he can open. And as reported by The Mobile Report, T-Mobile’s credit check update looks to be promising for everyone. One of the changes that will be happening is that the … [read full article]
Last week, representatives from T-Mobile and Ka’ ena Corporation had an online meeting with officials from the Federal Communications Commission (FCC). The group talked to the government agency to convince them why T-Mo should be allowed to acquire Mint Mobile and Ultra Mobile. This comes after T-Mobile presented to the FCC why the acquisition will not be harming consumers or competitors. The Un-carrier even argued that the move is a much easier case compared to Verizon’s TracFone … [read full article]
T-Mobile is getting ready to release a new freebie for its T-Mobile Tuesdays rewards program. This new freebie coincides with the theme of June: Pride Month. The Mobile Report shared details of a new tumbler that T-Mobile will be giving away this month. According to the report, the tumbler is small and has a plastic removable lid. The tumbler comes in a white color with T-Mobile’s T logo … [read full article]
Update (June 6, 2023): A T-Mobile representative reached out to us to clarify some of the inaccuracies from the report. The representative shared that they did not close their support centers and lay off their employees. Instead, they decided to bring these employees together into “five designated Customer Experience Center locations across the country.” The representative also shared that they offered a relocation package to their employees and hoped “as many of our employees as possible stay … [read full article]
T-Mobile will soon be implementing a change that will surely be frowned upon by its customers. And even as we speak, there are already plenty of users who are unhappy with the Un-carrier’s plan to start charging them for making in-person bill payments at a store. The Mobile Report recently shared a document that details T-Mo’s plans to charge a $5 fee (plus tax) for … [read full article]
In Q1 2023, T-Mobile reported a decline in its churn percentage. Compared to last year’s .93%, the quarter had .89% churn rate, which is something that CEO Mike Sievert is pleased with. After all, T-Mo is the only wireless carrier to have reduced churn rate. Its other rivals reported an increase in churn rate. This, however, does not mean that T-Mobile will be complacent with its churn rate at this point. As noted by Sievert: “But still, … [read full article]
T-Mobile’s Home Internet service has been around since April 2021. Ever since T-Mobile launched the service, it has been widely appreciated by customers who have had trouble getting reliable internet service from ISPs. Despite its success, however, many are unhappy with the firmware used on such gateways. Unfortunately, these gateway devices don’t give much information about their internet connections. They only provide a look into basic signal strength. T-Mobile’s Home Internet gateway devices cannot be customized. The … [read full article]
This is it! It’s the end of an era, at least for the brand, Sprint. Back when T-Mobile announced its plan to acquire Sprint, we’ve religiously covered the entire series of events. And it feels like an eternity ago, with the pandemic and all. But today, a report acquired internal documents revealing the final date for Sprint’s demise. As reported by The Mobile Report, there are three important dates to … [read full article]
